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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
4/5

2023-09-10

Good but Expensive

"Karatora always had and continues to have quality Kratom. My only beef with them is their prices. With a $3 coupon code, it cost over $15 for an ounce of kratom delivered. Shipping was $6. (Reasonable) I know it was only an ounce but most vendors usually throw a few gram sample to try. Kratora does not. Few cents and you buy tons of goodwill with the customer. If you want quality Kratom, kratora is a good choice. If you want quality and less cost, their are better choices."

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this honest review. We take our customers' feedback very seriously, as it helps us grow and provide a better service.

We're sorry you didn't get any free samples with your order. Please note that you can also ask for free samples on your order. We offer 2 free samples on every order, just add a note at checkout letting us know which samples you would like to try and we'll add them to your order.

We offer regular discounts and a very generous reward program that also allows our customers to earn points that can be redeemed for discounts on future orders. You can learn more about our program here: https://buykratom.us/rewards/

If you have any suggestions or questions, please feel free to contact us at kratora@buykratom.us We'll be happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2023-05-30

Loved it

"It was better than what I was getting from another store "

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Rep reply posted 2023-05-31
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this review! We are glad to hear that you like our product.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-10

Quick

"Ty it was perfect,

Love it
"

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-09

Awesome!

"Love this company! Had a great experience! Thanks for the free samples!"

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank YOU for this review! Your words mean a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2023-09-08

Great and high quality product but it’s definitely high priced

"Use to buy from here but started buying locally due to the price. But when possible I will buy from here every once in a while "

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Verified
5/5

2023-09-05

Always Great!

"Great product and excellent customer service!"

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Rep reply posted 2023-09-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, it means a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-03

What I was hoping for.

"I ordered the capsulesxand powder. The capsules give a very nice boost without the jitters. Looking forwardto trying the powder. "

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Verified
5/5

2023-09-01

Excellent

"As always product and service was excellent! Shipping was fast and free. Thank you "

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Rep reply posted 2023-09-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to post this review! Your 5 stars mean a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-29

Great

"The product came on time and exceeded expectations. Very pleased with my purchase."

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Rep reply posted 2023-08-29
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that we hit the mark with you! Thank you very much for taking the time to write this review.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-18

Relaxing strain

"I'm writing about the Red train strain I give it five stars out of five it is good for anxiety and stress and it also gives you a feeling of well-being a strong feeling of well-being that last for about 6 hours"

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Rep reply posted 2023-08-21
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are very glad to hear that you are happy with our service and product.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2022-05-31

KRATORA - a Must Try!!!

" I am again letting you know about Kratora’s liquid kratom and the help that I have received from it. Kratora has other products to help with my ailments but to stay focused, feel that I’m alive and can have some energy to get done what I must do - the liquids I’ve tried here is more than good or great. It HELPS me on the few days that I need a clear head. They BRING IT!!!!
Lisa C.
"

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Rep reply posted 2022-05-31
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this awesome review! We are so happy to hear that our product has hit the mark for you!

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-08-27

My Highest Praise

"Kratora is consistent in the quality of their products, which is excellent. They have outstanding customer service representatives, though I've had only a few occasions where I've needed assistance. In those instances, it was because of an error on my part. The issues were corrected with little effort on my part.
The kratom I've been purchasing for years is excellent, a little pricey but I use the many options available to save money. There are monthly sales and a terrific rewards program.
I've been a very satisfied customer for a long time. I recommend this company with high praise.
"

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Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for posting this amazing review and for helping spread the word about Kratora!! These words mean the world to us. We'll keep on doing our best to provide our customers with excellent service and top-quality products.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
3/5

2023-08-27

Average quality

"I was expecting a better quality product based on the prices. "

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Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations.

At Kratora, our main commitment is our customers' satisfaction. Therefore, if you are not happy with your order, you can return it within 30 days of arrival. For further information, please contact us at kratora@buykratom.us or visit https://buykratom.us/shipping-and-returns/

Best regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-25

fast and legit

"I was really surprised on how fast it came in the mail and the product was just as good as any other good Kratom companies!!"

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Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars! We are happy to hear that our shop lived up to your expectations.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-04

Incredibly fast

"Shipped very quickly, even though I live in a very rural area, where Amazon can’t deliver “same day” or “next day”. "

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Rep reply posted 2023-08-07
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that! Thank you very much for sharing your feedback.

Warm regards,
Manuela
Customer Service Representative at Kratora”