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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
5/5

2023-10-09

Great Kratora Red Thai

"Shipping was lightning fast. Customer service excellent. Product is excellent. "

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Rep reply posted 2023-10-09
A rep from Kratora, manuelakratora, has responded:

“Thank you for sharing this positive feedback, it means a lot to us!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-12-31

HELPFUL

"I get the best help and service while shopping and shipping with kratora. We need more peoople like your staff"

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Rep reply posted 2022-01-03
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that our service hit the mark for you! We strive to provide the best service to our customers. Thank you very much for this 5-star rating!

Warm regards and Happy New Year,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-10-02

Awesome stuff

"I thought all kratom brands were the same until I ordered from you man I was 100% wrong "

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Rep reply posted 2023-10-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review! We're very happy we hit the mark for you!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-28

Quick and easy

"Ordering is easy and quick. I only wish the package was more discreet the way it used to be. "

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Rep reply posted 2023-09-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. Please note that we take our customers' feedback very seriously. If you'd like to let us know a bit more about your issue, please feel free to contact us here: https://buykratom.us/contact-us/ or at kratora@buykratom.us. We'll be happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-25

The best kratom seller

"Simply the best everything from the product to service. "

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Rep reply posted 2023-09-26
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review and rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-10-16

All five stars. This company is great.

"I’ve been with Kratora for years. There products are great. They have a Very High Quality of products. There products are better than most others I’ve tried. Don’t think you can find better
Anywhere.
"

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Rep reply posted 2021-10-19
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for being with us for so long! Your 5-star rating is really important to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-09-12

Quality product, fast delivery

"Website is easy to use and shopping for the right product is quick and simple. Thank you."

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Rep reply posted 2023-09-13
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for rating us 5 stars! It means a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-11

Consistently Good

"Order processing and shipping is done so efficiently! And quality product, as always. "

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Rep reply posted 2023-09-12
A rep from Kratora, manuelakratora, has responded:

“We are happy to hear that we meet your expectations. Thank you very much for taking the time to leave this review.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2023-09-10

Good but Expensive

"Karatora always had and continues to have quality Kratom. My only beef with them is their prices. With a $3 coupon code, it cost over $15 for an ounce of kratom delivered. Shipping was $6. (Reasonable) I know it was only an ounce but most vendors usually throw a few gram sample to try. Kratora does not. Few cents and you buy tons of goodwill with the customer. If you want quality Kratom, kratora is a good choice. If you want quality and less cost, their are better choices."

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this honest review. We take our customers' feedback very seriously, as it helps us grow and provide a better service.

We're sorry you didn't get any free samples with your order. Please note that you can also ask for free samples on your order. We offer 2 free samples on every order, just add a note at checkout letting us know which samples you would like to try and we'll add them to your order.

We offer regular discounts and a very generous reward program that also allows our customers to earn points that can be redeemed for discounts on future orders. You can learn more about our program here: https://buykratom.us/rewards/

If you have any suggestions or questions, please feel free to contact us at kratora@buykratom.us We'll be happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2023-05-30

Loved it

"It was better than what I was getting from another store "

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Rep reply posted 2023-05-31
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this review! We are glad to hear that you like our product.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-10

Quick

"Ty it was perfect,

Love it
"

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-09

Awesome!

"Love this company! Had a great experience! Thanks for the free samples!"

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank YOU for this review! Your words mean a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2023-09-08

Great and high quality product but it’s definitely high priced

"Use to buy from here but started buying locally due to the price. But when possible I will buy from here every once in a while "

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Verified
5/5

2023-09-05

Always Great!

"Great product and excellent customer service!"

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Rep reply posted 2023-09-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, it means a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-03

What I was hoping for.

"I ordered the capsulesxand powder. The capsules give a very nice boost without the jitters. Looking forwardto trying the powder. "

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