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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2023-10-24

Yum yum

"Everything came the way I wanted it thank you much"

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Rep reply posted 2023-11-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-18

Good product!

"Good quality and fast shipping!"

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Rep reply posted 2023-10-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-15

Outstanding as always!!!

"Icredible service, Amazing product, a bit expensive on the new shipping costs, but overall , Excellent!"

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Rep reply posted 2023-10-16
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review, it means a lot to us!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-10

Great product

"I usually get the Red Maeng Da but really enjoyed the Red Bali. I will be getting more of this."

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to write this review!

We're happy to hear that you enjoyed our red Bali. If you'd like to try other products, you can ask for free samples at checkout.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-13

Focused and Energy

"Trying all 3 of my samples so far pleased with all of them
"

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Rep reply posted 2023-11-09
A rep from Kratora, manuelakratora, has responded:

“We are very happy that you enjoyed our product. Thank you very much for this rating.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-09

Outstanding products

"Found an article about making sure to choose the correct company when ordering K, and they recommended this company and 2 others. Kratora was my first pick and I'm glad it was!"

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Rep reply posted 2023-10-10
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review and for choosing Kratora. We are very happy to hear that your experience fulfilled your expectations.
Best regards,
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2023-10-09

Great Kratora Red Thai

"Shipping was lightning fast. Customer service excellent. Product is excellent. "

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Rep reply posted 2023-10-09
A rep from Kratora, manuelakratora, has responded:

“Thank you for sharing this positive feedback, it means a lot to us!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-12-31

HELPFUL

"I get the best help and service while shopping and shipping with kratora. We need more peoople like your staff"

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Rep reply posted 2022-01-03
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that our service hit the mark for you! We strive to provide the best service to our customers. Thank you very much for this 5-star rating!

Warm regards and Happy New Year,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-10-02

Awesome stuff

"I thought all kratom brands were the same until I ordered from you man I was 100% wrong "

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Rep reply posted 2023-10-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review! We're very happy we hit the mark for you!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-28

Quick and easy

"Ordering is easy and quick. I only wish the package was more discreet the way it used to be. "

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Rep reply posted 2023-09-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. Please note that we take our customers' feedback very seriously. If you'd like to let us know a bit more about your issue, please feel free to contact us here: https://buykratom.us/contact-us/ or at kratora@buykratom.us. We'll be happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-25

The best kratom seller

"Simply the best everything from the product to service. "

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Rep reply posted 2023-09-26
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review and rating us 5 stars!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-10-16

All five stars. This company is great.

"I’ve been with Kratora for years. There products are great. They have a Very High Quality of products. There products are better than most others I’ve tried. Don’t think you can find better
Anywhere.
"

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Rep reply posted 2021-10-19
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for being with us for so long! Your 5-star rating is really important to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-09-12

Quality product, fast delivery

"Website is easy to use and shopping for the right product is quick and simple. Thank you."

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Rep reply posted 2023-09-13
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for rating us 5 stars! It means a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-09-11

Consistently Good

"Order processing and shipping is done so efficiently! And quality product, as always. "

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Rep reply posted 2023-09-12
A rep from Kratora, manuelakratora, has responded:

“We are happy to hear that we meet your expectations. Thank you very much for taking the time to leave this review.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2023-09-10

Good but Expensive

"Karatora always had and continues to have quality Kratom. My only beef with them is their prices. With a $3 coupon code, it cost over $15 for an ounce of kratom delivered. Shipping was $6. (Reasonable) I know it was only an ounce but most vendors usually throw a few gram sample to try. Kratora does not. Few cents and you buy tons of goodwill with the customer. If you want quality Kratom, kratora is a good choice. If you want quality and less cost, their are better choices."

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Rep reply posted 2023-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this honest review. We take our customers' feedback very seriously, as it helps us grow and provide a better service.

We're sorry you didn't get any free samples with your order. Please note that you can also ask for free samples on your order. We offer 2 free samples on every order, just add a note at checkout letting us know which samples you would like to try and we'll add them to your order.

We offer regular discounts and a very generous reward program that also allows our customers to earn points that can be redeemed for discounts on future orders. You can learn more about our program here: https://buykratom.us/rewards/

If you have any suggestions or questions, please feel free to contact us at kratora@buykratom.us We'll be happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora