ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.14/5
Customer service:
3.64/5
Return/Replacement policy:
4.38/5

Verified
5/5

2022-05-31

KRATORA - a Must Try!!!

" I am again letting you know about Kratora’s liquid kratom and the help that I have received from it. Kratora has other products to help with my ailments but to stay focused, feel that I’m alive and can have some energy to get done what I must do - the liquids I’ve tried here is more than good or great. It HELPS me on the few days that I need a clear head. They BRING IT!!!!
Lisa C.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Rep reply posted 2022-05-31
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for taking the time to write this awesome review! We are so happy to hear that our product has hit the mark for you!

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2023-08-27

My Highest Praise

"Kratora is consistent in the quality of their products, which is excellent. They have outstanding customer service representatives, though I've had only a few occasions where I've needed assistance. In those instances, it was because of an error on my part. The issues were corrected with little effort on my part.
The kratom I've been purchasing for years is excellent, a little pricey but I use the many options available to save money. There are monthly sales and a terrific rewards program.
I've been a very satisfied customer for a long time. I recommend this company with high praise.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for posting this amazing review and for helping spread the word about Kratora!! These words mean the world to us. We'll keep on doing our best to provide our customers with excellent service and top-quality products.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
3/5

2023-08-27

Average quality

"I was expecting a better quality product based on the prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations.

At Kratora, our main commitment is our customers' satisfaction. Therefore, if you are not happy with your order, you can return it within 30 days of arrival. For further information, please contact us at kratora@buykratom.us or visit https://buykratom.us/shipping-and-returns/

Best regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-25

fast and legit

"I was really surprised on how fast it came in the mail and the product was just as good as any other good Kratom companies!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars! We are happy to hear that our shop lived up to your expectations.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-04

Incredibly fast

"Shipped very quickly, even though I live in a very rural area, where Amazon can’t deliver “same day” or “next day”. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-07
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that! Thank you very much for sharing your feedback.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-08-03

Best Kratom Available

"I have purchased purchase from many different distributors. Kratora is always amazing! All of their items are great. I haven't found an item I didn't like! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-04
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that our shop hits the mark for you!
Thank you very much for taking the time to write this review, we truly appreciate it.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-31

Kratora first order

"Ordered from the site, extremely fast process and fast shipping, Very food products, will definitely Ordered again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to leave this review.
We are very happy to hear that we hit the mark for you!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-27

Kratora as always blow away the competition.

"Products, pricing, shipping speed and customer service is always top notch. Been buying for years from kratora and would not ever go to any other place. Totally loyal customer here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty! Your review means a lot to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-24

Great

"Good quality
Pretty fast shipping
Will order again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-24
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating and for buying at Kratora!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-23

Super fast delivery, great product.

"Delivery was so fast! I ordered several new flavors of the kratom gummies. I’ve tried 2 so far- mojito, which mostly tastes like spearmint, and tropical punch. Both are pretty good, considering they’re kratom, which tastes awful in general. I typically use take the gummies as a pre workout. They give me amazing endurance for my 5 miles runs. They don’t give me quite as much of the euphoria feel as the powder, but are much easier to take. Wish they weren’t so expensive, as that’s a huge negative. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-24
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to write this awesome review! We are happy to hear that you like our gummies and for giving us your honest feedback.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-21

Maeng Da

"Great product. Yes, Kratora delivered."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-17

Great

"Very relaxing. Will buy again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and for leaving this review.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-13

Excellent quality!

"Not only does Kratora have excellent quality, but very fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-17
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating! Your review makes us really proud. Please be sure that we'll keep on working to deliver the best service and experience.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-11

"Excellent stem and vain!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-12
A rep from Kratora, manuelakratora, has responded:

“We are happy to hear that you love our stem and vein! Thank you very much for posting this review.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-07-07

The Best!!!

"I've been buying from Kratora for over 8 years and they have never disappointed! Best product and best service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review, it means a lot to us!

Warm regards,
Manuela
Customer Service Representative at Kratora”