"Only site I’ll ever buy from"
"Kratom in general has changed my life for the better in so many ways. Kratora is the best on every level. The site is easy and informative - delivery is CRAZY fast - communication via e mail is fabulous - and the Kratom is wonderful!!! My favorite is White Borneo powder - my partner loves the capsules . You will not be disappointed on any level by this company!!"
“Thank you very much for taking the time to post this amazing review! We always strive to give the best service and product to our customers. We are thrilled to know that we have met your expectations. Looking forward to serving you again!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I've had hirsuta before but this kind is disgusting. The taste is unbearable and caused me to vomit."
“We are sorry to hear that our product is not what you expected. At Kratora we are 100% committed to our customers' satisfaction. So, if you are not happy with your order, you can return it within 30 days of delivery for a full refund. For further information about our return policy, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.
Best regards,
Manuela
Customer Service Representative at Kratora”
"I have 5 samples here with no clue concerning how to ingest it, or what the results or benefits are/will be. Nor is there ANY information whatsoever on the website -NOTHING. Since it's unlikely the vast majority of your customers are drug dealers, to recommend, say, 2 grams per serving, is ludicrous. You expect us to run out and buy a gram scale just to use this stuff? You couldn't suggest a quarter of a teaspoon, for example?
Since these aren't capsules, one can only assume the contents of a packet have to be mixed with a liquid and a little guidance would be much appreciated. And to add to the worst user-friendly experience I've ever had the misfortune to deal with, what do each of these varieties do? What kind of effects might we expect? No other Kratom website I've ever been on or purchased from, leaves the would-be buyer completely in the dark as to what each variety is "good for" and/or the kind of possible experience one might have?
I honestly cannot imagine how you stay in business. You'll certainly never get mine again."
"Kratora is always excellent quality. The difference in quality to the cheaper brands I always used to buy is astounding. They ship quickly and I love the packaging that keeps the kratom fresh. Thank you for consistent good quality!"
"I made a large order, and Kratora delivered and then some! I’m extremely happy with the service, and Kratora will remain my go-to merchant! Bravo!"
“Thank you for your feedback. We are happy to hear about your positive experience at Kratora!
Best regards,
Cristina
Customer Service Representative at Kratora”
"My order always gets here fast and keeps my husband in less pain"
“Thank you for leaving this review!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"My wife and I really like your Maeng Da in the morning. Sure glad it's available in capsules. Thank you"
“We are happy to hear that you are enjoying our product. Thank you very much for taking the time to write this review.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"not gung ho about it. …….."
“Hi!
Thank you for taking the time to post a review. We are sorry to hear that we didn't meet your expectations. We are constantly working to improve.
Best regards,
Cristina
Customer Service Representative at Kratora ”
"Easy to order, fast delivery, quality product with fair pricing "
“Hi!
Thank you for your review. Happy to hear that you had a good experience at Kratora!
Best regards,
Cristina
Customer Service Representative at Kratora ”
"Was easy to order. Shipping was decently fast and I got it in just a few days. Everything was great and they even let you get free samples if they have any. "
“Thank you for taking the time to share your experience with us. We truly appreciate it.
Warm regards,
Manuela
Customer Service Representative at Kratora ”
"It was mediocre at best and at six capsules I barely felt any results. Now to shift gears. I have been trying to purchase powder to see if product was any better, I could not figure out how to order loose leaf product. So I will keep on trying to find a kratom company who can make me happy."
“Thank you very much for posting your honest review. We are sorry that our product did not meet your expectations. Please note that we have a 30-day guarantee, so if you are not happy with your purchase, you may return it within 30 days of delivery. You can learn more about it here: https://buykratom.us/shipping-and-returns/
Regarding your issues buying loose powder, if you'd like to tell us more about it, please feel free to contact us at kratora@buykratom.us and we'll be happy to help. We are not aware of any problems related to our loose powder products on our website. Also, you can see all our kratom powders here: https://buykratom.us/product-category/kratom/plain-leaf-kratom-powder/
Best regards,
Manuela
Customer Service Representative at Kratora”
"fast service and good quality product."
“Thank you very much for sharing your feedback and for rating us 5 stars!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I always buy from kratora as they run a tight ship and to date they know what they are doing. Not a bunch of clowns like the so said competition"
“Thank you very much for posting this review. We are happy to hear that our service hits the mark for you.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Their products are consistently of high quality! ALL of their kratom products are fresh and as described."
“We are so grateful for this 5-star review, it means a lot to us.
Thank you so much!
Warm regards,
Manuela
Customer Service Representative at Kratora ”
A rep from Kratora, manuelakratora, has responded:
“Thank you very much for your loyalty and for taking the time to rate us, it means a lot to us!
Warm regards,
Manuela
Customer Service Representative at Kratora”