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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2023-11-24

Great product!

"Excellent quality & really fast shopping. I also appreciated the free samples! "

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Rep reply posted 2023-11-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, it is highly appreciated!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-06-26

Satisfied

"A bit expensive,but Top Quality Kratom here!!"

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Rep reply posted 2023-06-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this opinion. Your feedback will help us grow.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-23

My favorite place to buy kratom

"Great products and great service"

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Rep reply posted 2023-11-29
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for your 5-star review!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-16

Excellent service

"Product was high quality and the package arrived multiple days ahead of schedule "

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Rep reply posted 2023-11-20
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your experience, we are very happy to hear that your order arrived so quickly.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-15

Great Starter Pack Deal

"I used my coupon for the free starter pack deal, which included a green, a white and a red, and am so glad I did. The ordering process was easy and the shipment went out the same day. So far, I've tried the red Bali. It is high quality and I really like it a lot! You have a new regular customer now!"

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Rep reply posted 2023-11-16
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora! We are thrilled that you loved your first order.

Don't forget to create an account so you can start earning Kratora points that you'll be able to redeem for a discount later on. You can learn more about our rewards program here:
https://buykratom.us/rewards/

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-13

Very good first order

"I received my order quickly, and am very happy with the product sent. Will order again."

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Rep reply posted 2023-11-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for leaving this review. We are happy to hear that our product hit the mark for you.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-13

Love Stem and Vein

"Thank you for your great tea and quick service!
"

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Rep reply posted 2023-11-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for helping spread the word about Kratora!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2023-11-11

Uei strength on packaging

"Hi,
It would be nice to know how much UEI is on each capsule. Another vendor I buy K-UEI from prints this on the bottle the capsules come in. Each cap contains .5mg making it easy to determine how many caps one takes and the label has this information on it.
"

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Rep reply posted 2023-11-13
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora and for taking the time to rate our shop.
Please note that each UEI capsule contains 0.5g of UEI kratom.

If you have any questions about our products, please feel free to contact us at kratora@buykratom.us. We'll be happy to help!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-09

Absolutely the BEST !

"Kratora has the best extracts that I have ever had. And I've tried many places companies extracts liquids all of it and they have the best extracts hands down worth every penny!"

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Rep reply posted 2023-11-09
A rep from Kratora, manuelakratora, has responded:

“We are so grateful for this positive review. Thank you very much for taking the time to post it, your positive remarks really mean a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-06

Great product and delivery

"Right on time! The capsules are great for a quick affordable alternative. "

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Rep reply posted 2023-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your opinion!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-04

Awesome

"Received as described. Fast shipping. Good quality."

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Rep reply posted 2023-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving us a 5-star rating! We are happy to hear that our shop hit the mark for you.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-30

Free samples

"Fast delivery, potent kratom "

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Rep reply posted 2023-10-30
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review, we truly appreciate it!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-09-30

Absolutely the best company!

"Kratora has quality product and they are always fast to deliver. Never once had a bad experience in over 5 years or so.
Thank you for putting your customers first!
Peace!
"

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Rep reply posted 2021-09-30
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review. We are very happy to hear that you always had a good experience at Kratora. We look forward to having you back.

Best Regards
Cristina, Customer Service Representative at Kratora.”


Verified
5/5

2023-10-25

Awesome product

"Quick delivery love this product"


Rep reply posted 2023-10-26
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for writing this review. We are thrilled to hear that you love our product.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-10-25

Hunted me down to make sure I got my order

"I was weary about my order because I had never heard of this site and I wasn't sure if they were legitimate. After the expected arrival time I became concerned because my shipment did not arrive. I almost just expected to lose my money and accept my losses. Then I remembered I signed up with an email I don't use very often. When I checked it I had several emails from Kratora letting me know I had accidentally written an incorrect address. I was expecting to have to go through some annoying process of searching their website for my order and figuring how to update the correct address. Instead I simply responded to the email with the correct address. They got back to me in less than 12 hours (I had contacted them late at night to begin with) and said nope everything is okay and I soon received an email saying my order had been shipped. I was sincerely impressed with the swift, professional nature of this company. It is nice to know that an actual human is reviewing and resolving issues easily and promptly. Thank you Kratora! I can't wait for my products to arrive. I am expecting that your products will be as good as your service. I will surely recommend this company to others."

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Rep reply posted 2023-10-25
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your experience. We are very happy to hear that the issue with your address was finally solved. We hope your order meets your expectations!

If you have any other problems or questions, please do not hesitate to contact us.

Warm regards,

Manuela
Customer Service Representative at Kratora”