"I paid for next day shipping and my order took a week to arrive. I reached out to them twice and never got a response. I want a refund for shipping!"
"These guys are always legit!"
“Thank you for this 5-star rating! It really means a lot to us.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"1st time buyer and was a little skeptical but all went well. Fast service will buy again"
“Thank you very much for shopping at Kratora. We are so happy to hear that our shop hit the mark for you! Don't forget to subscribe to our newsletter to receive promos and offers in your inbox!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Tried akuamma for the first time. Taste is absolutely awful but the feeling it gave me was quite pleasant. I will be getting more! Kratora is awesome, I received my order very fast. "
“Hi!
Thank you for your review. We'll be happy to have you back at Kratora!
Best Regards
Cristina, Customer Service Representative at Kratora”
"Was surprised at the legit-ness of this site. Had a great experience"
“Hello,
Thank you very much for leaving this 5-star review. We are happy to hear that Kratora has hit the mark for you!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Kratora-Has always been delivered in a very fast manner. And their Customer Service us the best I have dealt with anywhere around. "
“Thank you very much for taking the time to write this review. We are glad to hear that our customer service has lived up to your expectations. We always do our best to provide the best service to our customers.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Not really happy with your product. I've had better from others."
“Thank you for leaving your honest feedback. We are sorry to hear that you are not happy with our product. At Kratora, we are 100% committed to our customers' satisfaction. So, if you are not happy with your purchase, you can return it within 30 days of delivery.
For further info, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be happy to help!
Best regards and again sorry if we did not live up to your expectations,
Manuela, Customer Service Representative at Kratora”
"Great products and the fastest service of any competitors."
“We are glad to hear that you are happy with Kratora. Thank you for taking the time to write this review!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Great product with quick delivery!"
“Thank you very much for leaving this 5-star review! It means a lot to us.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I'm a Army combat vet that deals with PTSD and Kratora has delivered quality Kratom to me since several years. They also have their kratom screened at a laboratory so you know there's no toxic additives. Five Star company!"
“Hello!
Thank you for your feedback and your 5-star review. We will keep working to deliver the best customer service.
Best Regards
Cristina, Customer Service Representative at Kratora”
"Kratora has been my faithful company for over 5 years. Highly Recommended!"
“Thank you very much for spreading the word about Kratora, it means a lot to us!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Fast delivery great product"
“Hello,
Thank you very much for this 5-star rating!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Expected greatness and got exactly that!"
“Thank you for sharing your feedback, we are happy to hear that Kratora hit the mark for you.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"They are a pleasure to work with!"
“Hello!
Thank you for your 5-star review. We are happy to hear about your satisfactory experience!
Best regards
Cristina, Customer Service Representative at Kratora”
"Delivered fast. Quality is outstanding. "
“Hello,
Thank you for your feedback. Glad to hear that your order arrived fast!
Best Regards
Cristina
Customer Support Representative at Kratora”
A rep from Kratora, manuelakratora, has responded:
“First of all, please accept our apologies for the inconvenience. We are sorry to hear that you had problems with your shipping. Can you please send us an email at kratora@buykratom.us explaining what happened? We are here to help you solve any issues that you may have.
Best regards and again please accept our apologies,
Manuela, Customer Service Representative at Kratora”