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Product & services pricing
3.57/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.14/5
Customer service:
3.64/5
Return/Replacement policy:
4.38/5

Verified
5/5

2021-12-10

I us your products evert month. They are fine quality and always arrive in timely manner. Thank you

"Nothing to say... Fine products and always good. "

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, we truly appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-10

Dependable

"Always count on kratora. Had a shipping issue a few months back and they took care of it without a problem"

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review. We are happy to hear that the issue you had was solved.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-10

Great Long Term Relationship

"I've been doing business with Kratora for the last 4 years. Since using them I've not purchased Kratom anywhere else. In all that time there's only been a couple of issues. Every time an issue was brought up they immediately sent me a replacement. No questions asked.

Great people, prompt service, consistent and extremely high quality potent kratom.

I'll never buy Kratom from anywhere else.
"

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that you've been with Kratora for so long now! Thank you very much for being a loyal customer and for sharing your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-09

Happy customer

"Been shopping here for several years. Products are consistently outstanding. Deliver is super fast and pricing is great."

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Rep reply posted 2021-12-10
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for being a loyal customer and for taking the time to write this awesome review. It means a lot to us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
3/5

2021-12-05

Ok

"Product (WMD)was so-so but did ship immediately. "


Rep reply posted 2021-12-06
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for taking the time to write this review. We are sorry to hear that our product did not live up to your expectations. Since kratom is a natural product, it may vary from batch to batch. However, if you are not happy with your purchase you can return it within 30 days of delivery. For further info, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-04

Great site

"This ordering was easy and got my order faster than I expected"

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Rep reply posted 2021-12-06
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving us this 5-star rating! We are very happy to hear that we hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
1/5

2021-12-04

Horrible customer service

"I paid for next day shipping and my order took a week to arrive. I reached out to them twice and never got a response. I want a refund for shipping!"

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Rep reply posted 2021-12-06
A rep from Kratora, manuelakratora, has responded:

“First of all, please accept our apologies for the inconvenience. We are sorry to hear that you had problems with your shipping. Can you please send us an email at kratora@buykratom.us explaining what happened? We are here to help you solve any issues that you may have.
Best regards and again please accept our apologies,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-03

Damn right!

"These guys are always legit!"

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Rep reply posted 2021-12-03
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating! It really means a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-24

trusted site

"1st time buyer and was a little skeptical but all went well. Fast service will buy again"

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Rep reply posted 2021-11-24
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora. We are so happy to hear that our shop hit the mark for you! Don't forget to subscribe to our newsletter to receive promos and offers in your inbox!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-22

Akuamma

"Tried akuamma for the first time. Taste is absolutely awful but the feeling it gave me was quite pleasant. I will be getting more! Kratora is awesome, I received my order very fast. "

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Rep reply posted 2021-11-23
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review. We'll be happy to have you back at Kratora!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-11-21

Fast & great product.

"Was surprised at the legit-ness of this site. Had a great experience"

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Rep reply posted 2021-11-22
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for leaving this 5-star review. We are happy to hear that Kratora has hit the mark for you!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-20

Top Notch

"Kratora-Has always been delivered in a very fast manner. And their Customer Service us the best I have dealt with anywhere around. "

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Rep reply posted 2021-11-22
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are glad to hear that our customer service has lived up to your expectations. We always do our best to provide the best service to our customers.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
2/5

2021-11-16

Not impressed

"Not really happy with your product. I've had better from others."


Rep reply posted 2021-11-16
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving your honest feedback. We are sorry to hear that you are not happy with our product. At Kratora, we are 100% committed to our customers' satisfaction. So, if you are not happy with your purchase, you can return it within 30 days of delivery.

For further info, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be happy to help!

Best regards and again sorry if we did not live up to your expectations,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-15

Always perfect!

"Great products and the fastest service of any competitors."

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Rep reply posted 2021-11-16
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that you are happy with Kratora. Thank you for taking the time to write this review!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-13

Great product with quick delivery!

"Great product with quick delivery!"

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Rep reply posted 2021-11-15
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this 5-star review! It means a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”