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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
2/5

2021-11-16

Not impressed

"Not really happy with your product. I've had better from others."


Rep reply posted 2021-11-16
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving your honest feedback. We are sorry to hear that you are not happy with our product. At Kratora, we are 100% committed to our customers' satisfaction. So, if you are not happy with your purchase, you can return it within 30 days of delivery.

For further info, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be happy to help!

Best regards and again sorry if we did not live up to your expectations,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-15

Always perfect!

"Great products and the fastest service of any competitors."

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Rep reply posted 2021-11-16
A rep from Kratora, manuelakratora, has responded:

“We are glad to hear that you are happy with Kratora. Thank you for taking the time to write this review!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-13

Great product with quick delivery!

"Great product with quick delivery!"

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Rep reply posted 2021-11-15
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this 5-star review! It means a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-20

From a Combat Veteran

"I'm a Army combat vet that deals with PTSD and Kratora has delivered quality Kratom to me since several years. They also have their kratom screened at a laboratory so you know there's no toxic additives. Five Star company!"

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Rep reply posted 2021-09-21
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback and your 5-star review. We will keep working to deliver the best customer service.

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
4/5

2021-11-08

Speedy Delivery and Great Product

"Kratora has been my faithful company for over 5 years. Highly Recommended!"

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Rep reply posted 2021-11-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for spreading the word about Kratora, it means a lot to us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-07

Fantastic

"Fast delivery great product"

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Rep reply posted 2021-11-08
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-07

Great

"Expected greatness and got exactly that!"

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Rep reply posted 2021-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you for sharing your feedback, we are happy to hear that Kratora hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-02

Superior product professionally handled. Shipping fast and accurate.

"They are a pleasure to work with!"

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Rep reply posted 2021-11-03
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review. We are happy to hear about your satisfactory experience!

Best regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-11-02

Quality

"Delivered fast. Quality is outstanding. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello,

Thank you for your feedback. Glad to hear that your order arrived fast!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-11-01

Kratora is Awesome - EVERY time!

"Shipping is always super fast and their product is superior to all of the other companies I've tried. I am a customer for life. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review. We are always happy to hear from satisfied customers!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-11-01

Best Quality

"Always the best delivery and quality. Highly recommend. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback, we'll keep working to provide the best quality!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-10-29

Alway Top Notch Service

"Fast delivery. Outstanding customer service."


Rep reply posted 2021-11-01
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your review. We are happy to hear that our customer service has been helpful!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-10-29

never ever ever had a single problem with them!!!

"fantastic. still use them!!!"

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Rep reply posted 2021-11-01
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review. Glad to hear that you are satisfied with Kratora!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-10-28

The only company you can trust

"Consistent good product and ever better customer care. "

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Rep reply posted 2021-10-29
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for taking the time to rate us. We really appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-27

Fast Shipping!

"Fast shipping and great product/service!"

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Rep reply posted 2021-10-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback!

Warm regards,

Manuela, Customer Service Representative at Kratora”