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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
1/5

2021-12-28

Never got my order! Scam!!

"I got scammed. Will never buy from this company again"

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Rep reply posted 2021-12-30
A rep from Kratora, manuelakratora, has responded:

“We are sorry that you had problems with the delivery of your order, but it seems you have finally received your package. We hope you enjoy your order!

Please feel free to contact us if you have more questions, we'll be glad to help!

Warm regards,

Manuela
Customer Service Representative at Kratora



Verified
5/5

2021-12-25

Quality product

"Love the stem and vein is great
"

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Verified
5/5

2021-12-25

Super fast amd awesome quality.

"Allways fast shipping, great quality and a vendor you can rely on. I would not put most things in my mouth off the internet you can't trust what may be in it. I trust them and their product to be real and safe. Thank you"

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Rep reply posted 2021-12-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We truly appreciate it.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-19

Fast shipping and good quality

"I would recommend buying from Kratora"

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Rep reply posted 2021-12-20
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to spread the word about Kratora! We really appreciate it.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-19

Always quick and always good

"I have always had quick deliveries and an excellent product from you. Thank you!"

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Rep reply posted 2021-12-20
A rep from Kratora, manuelakratora, has responded:

“Hello,

We are very happy to hear that we hit the mark for you. Thank you for rating us 5 stars!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
1/5

2021-12-18

Alternative

"I purchased hirsuta from you because you said it was a kratom alternative with no mitragynine as it turned off it did I failed a drug test and almost lost my license you cannot call it an alternative if it has the same alkaloids I see you changed your website to late for me "

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Rep reply posted 2021-12-22
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to post your honest review. We are very sorry to hear that you had this problem with our product. As you already knew, our current batch of M. hirsuta does contain mitragynine.

We have already proceeded to mail you a refund check for the M. hirsuta that you purchased. If you have any questions, please feel free to contact us.

Best regards,

Manuela, Kratora Customer Support


Verified
5/5

2021-12-17

The Place for When You’re Kraving Kratom

"Excellent products and super fast shipping. Why shop anywhere else?"

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Rep reply posted 2021-12-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this 5-star review! We are so glad to hear that you are happy with Kratora!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
3/5

2021-12-17

Still looking for the magic potion

"I’m constantly looking for something/anything that will help to make me feel better. This doesn’t seem to be it, but it’s still early days - I need more time to test it. Always hopeful…."

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Rep reply posted 2021-12-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback, we truly appreciate it.
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-12-11

Great as always!

"Kratora never disappoints! Always happy with the quality!"

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“We're thrilled to hear that we hit the mark for you! Thank you very much for sharing your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-10

I us your products evert month. They are fine quality and always arrive in timely manner. Thank you

"Nothing to say... Fine products and always good. "

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, we truly appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-10

Dependable

"Always count on kratora. Had a shipping issue a few months back and they took care of it without a problem"

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review. We are happy to hear that the issue you had was solved.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-10

Great Long Term Relationship

"I've been doing business with Kratora for the last 4 years. Since using them I've not purchased Kratom anywhere else. In all that time there's only been a couple of issues. Every time an issue was brought up they immediately sent me a replacement. No questions asked.

Great people, prompt service, consistent and extremely high quality potent kratom.

I'll never buy Kratom from anywhere else.
"

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Rep reply posted 2021-12-14
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that you've been with Kratora for so long now! Thank you very much for being a loyal customer and for sharing your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-09

Happy customer

"Been shopping here for several years. Products are consistently outstanding. Deliver is super fast and pricing is great."

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Rep reply posted 2021-12-10
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for being a loyal customer and for taking the time to write this awesome review. It means a lot to us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
3/5

2021-12-05

Ok

"Product (WMD)was so-so but did ship immediately. "


Rep reply posted 2021-12-06
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for taking the time to write this review. We are sorry to hear that our product did not live up to your expectations. Since kratom is a natural product, it may vary from batch to batch. However, if you are not happy with your purchase you can return it within 30 days of delivery. For further info, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-04

Great site

"This ordering was easy and got my order faster than I expected"

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Rep reply posted 2021-12-06
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving us this 5-star rating! We are very happy to hear that we hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”