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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
5/5

2022-02-06

Very quick,transparent and true to their word.

"I recieved my sealed packets within 3 days.Happy to join the Kratom movement before the drug titans shut it down!"

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Rep reply posted 2022-02-07
A rep from Kratora, manuelakratora, has responded:

“Hello Douglas,

Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-02-06

Fast shipping Great product

"Thankful for a company that has a great product and ships extremely fast. "

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Rep reply posted 2022-02-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to rate us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-01-30

Great product I order from them often.

"I like the prices of this company, and the product. Usually ships pretty fast, too. "

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Rep reply posted 2022-01-31
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this 5-star rating, we really appreciate it!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-01-14

Satisfied Customer

"Good product. Always fast delivery. Great customer service! "

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Rep reply posted 2022-01-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review! We are so glad to hear that we hit the mark for you!

Best regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-01-10

Variety pack

"Excellent!! Gave me an opportunity to try some kratom strains I haven't heard of."

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Rep reply posted 2022-01-11
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review. We are glad to hear that you had a good experience in our shop!

Cristina, Customer Service Representative at Kratora”


Verified
5/5

2022-01-07

Great

"Ding Right on time!"


Rep reply posted 2022-01-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards and Happy 2022,

Manuela, Customer Service Representative at Kratora”


Verified
4/5

2022-01-07

Good product

"Good product. Decent shipping time. "

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Rep reply posted 2022-01-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your opinion!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-01-03

Love it

"Kratora kratom is great quality. I am very pleased."

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Rep reply posted 2022-01-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, we really appreciate it!

Warm regards and Happy 2022,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2022-01-01

Impressed with this

"The shipping was super fast! The products are reasonably priced, and well packaged. The quality is excellent, and the description is true to the product. A drunk driver hit me a few years ago, the accident broke every bone in my body, and now I have some metal in my leg. I was impressed the products help mentally and assist me in being physically active, taking the edge off, without synthetic compounds. "

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Rep reply posted 2022-01-03
A rep from Kratora, manuelakratora, has responded:

“We are really sorry for all you've gone through. Thank you very much for sharing your story, take care!

Warm regards and Happy 2022,

Manuela, Customer Service Representative at Kratora”


Verified
1/5

2021-12-28

Never got my order! Scam!!

"I got scammed. Will never buy from this company again"

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Rep reply posted 2021-12-30
A rep from Kratora, manuelakratora, has responded:

“We are sorry that you had problems with the delivery of your order, but it seems you have finally received your package. We hope you enjoy your order!

Please feel free to contact us if you have more questions, we'll be glad to help!

Warm regards,

Manuela
Customer Service Representative at Kratora



Verified
5/5

2021-12-25

Quality product

"Love the stem and vein is great
"

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Verified
5/5

2021-12-25

Super fast amd awesome quality.

"Allways fast shipping, great quality and a vendor you can rely on. I would not put most things in my mouth off the internet you can't trust what may be in it. I trust them and their product to be real and safe. Thank you"

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Rep reply posted 2021-12-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We truly appreciate it.
Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-19

Fast shipping and good quality

"I would recommend buying from Kratora"

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Rep reply posted 2021-12-20
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to spread the word about Kratora! We really appreciate it.

Warm regards,
Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-12-19

Always quick and always good

"I have always had quick deliveries and an excellent product from you. Thank you!"

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Rep reply posted 2021-12-20
A rep from Kratora, manuelakratora, has responded:

“Hello,

We are very happy to hear that we hit the mark for you. Thank you for rating us 5 stars!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
1/5

2021-12-18

Alternative

"I purchased hirsuta from you because you said it was a kratom alternative with no mitragynine as it turned off it did I failed a drug test and almost lost my license you cannot call it an alternative if it has the same alkaloids I see you changed your website to late for me "

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Rep reply posted 2021-12-22
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to post your honest review. We are very sorry to hear that you had this problem with our product. As you already knew, our current batch of M. hirsuta does contain mitragynine.

We have already proceeded to mail you a refund check for the M. hirsuta that you purchased. If you have any questions, please feel free to contact us.

Best regards,

Manuela, Kratora Customer Support