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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2024-02-15

Really impressed!

"I have been sampling many other vendors recently after having stagnant strain syndrome from my beloved long time vendor. I just tried the green Malay and feel alive again like a newbie to Kratom again. Their shipping was lightning fast and they provided me multiple samples of powder and gummies can’t wait to try! I will definitely be ordering more and letting my friends and family know about you guys! Cheers "

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Rep reply posted 2024-02-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars and for helping spread the word about Kratora! Your feedback will help us grow.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-11

Always quality, always quick delivery!

"The best Kratom experience!"

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Verified
5/5

2024-02-10

Top Quality

"I thought it would be a great idea recently to try some local store-bought Kratom as it wasn't as expensive. I regret that entirely. The quality of Kratora is on a different level and you'll realize that like I did when you shop around. I'd encourage you to do so, you'll appreciate what Kratora provides that much more. "

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Verified
5/5

2024-02-10

My order arrived promptly and it was organic!

"I like the quality of the Kratom and the fact that it was organic. I live in a rural location and was pleased at how quickly my order arrived."

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Verified
5/5

2024-02-09

Kratora Delivers Every time! 6 Stars

"I’ve been a customer since 2018. Every single order has been amazing. Every. Single. Order. I value their honesty and integrity the most. Great products. "

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Verified
5/5

2024-02-08

The best Kratom available!

"I am always so pleased with my purchases from Kratora! Fast and high unmatched quality! Thank you!"

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Rep reply posted 2024-02-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for leaving this 5-star review! Your feedback is very important to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
2/5

2024-02-07

First time purchase

"My experience was not quite good. I did not receive free samples, the qualify was not above average. I asked for customer service and the response sounded rushed and rude. Did not help at all. I asked for help and pushed away. I represent 4 local tobacco stores in my area. It’s my job to research kratom companies and to test their products and report back to the tobacco store owners. I appreciate the survey"

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Rep reply posted 2024-02-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback. We are truly sorry to hear that you had a poor experience. Please accept our apologies.

Our top priority is the satisfaction of our customers, and we regret that we missed the mark. We'll strive to do better in the future.

If you wish to share any further concerns or suggestions, please feel free to contact us at kratora@buykratom.us.

Best regards and thank you again for your feedback,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-02-07

Happy customer

"the product came on time, thank you"

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Verified
3/5

2024-02-05

The jury is still out

"I got the sample packs. I am having a tough time figuring out the dosage since the serving size says .5 gram. I do not own a scale! I have quickly learned J am on the right track as to what strain works best for me. The blue lotus does not seem to do much but, my dreams are more intense. I plan on ordering more when I can afford. Shipping was fairly quick."

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Verified
5/5

2024-02-04

Good service with fast shipping!

"Good service and fast shipping! Fairest price for stem and vein I’ve found!"

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Rep reply posted 2024-02-05
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to leave a review!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-04

Always the BEST on Kratom !

"Kratora Kratom is consistently high-quality Kratom with exceptional customer service. I've never needed to try another vendor. Highly recommend!"

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Rep reply posted 2024-02-05
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for spreading the word about Kratora. We are happy to hear that our shop hits the mark for you.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-02

Very pleased

"Was happy with the product and the speed of shipping."

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Rep reply posted 2024-02-02
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback and for rating us 5 stars.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-01-31

Great Service

"Kratora provides an excellent service to the community."

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Rep reply posted 2024-02-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating! It means so much to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-01-28

The best

"I always have the best experience I never rate this on every purchase it’s alway the best thank you.."

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Rep reply posted 2024-01-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback. We really appreciate it!

Warm regards,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-01-28

Quick shipping great product

"Awesome customer service. Quick shopping and awesome product! Highly recommend!"

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Rep reply posted 2024-01-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review. We're glad that you enjoy our product!

Warm regards,
Manuela
Customer Service Representative at Kratora”