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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
3/5

2024-02-05

The jury is still out

"I got the sample packs. I am having a tough time figuring out the dosage since the serving size says .5 gram. I do not own a scale! I have quickly learned J am on the right track as to what strain works best for me. The blue lotus does not seem to do much but, my dreams are more intense. I plan on ordering more when I can afford. Shipping was fairly quick."

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Verified
5/5

2024-02-04

Good service with fast shipping!

"Good service and fast shipping! Fairest price for stem and vein I’ve found!"

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Rep reply posted 2024-02-05
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to leave a review!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-04

Always the BEST on Kratom !

"Kratora Kratom is consistently high-quality Kratom with exceptional customer service. I've never needed to try another vendor. Highly recommend!"

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Rep reply posted 2024-02-05
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for spreading the word about Kratora. We are happy to hear that our shop hits the mark for you.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-02

Very pleased

"Was happy with the product and the speed of shipping."

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Rep reply posted 2024-02-02
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback and for rating us 5 stars.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-01-31

Great Service

"Kratora provides an excellent service to the community."

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Rep reply posted 2024-02-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating! It means so much to us.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-01-28

The best

"I always have the best experience I never rate this on every purchase it’s alway the best thank you.."

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Rep reply posted 2024-01-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback. We really appreciate it!

Warm regards,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-01-28

Quick shipping great product

"Awesome customer service. Quick shopping and awesome product! Highly recommend!"

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Rep reply posted 2024-01-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review. We're glad that you enjoy our product!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
4/5

2024-01-23

Relief

"I have been taking vicodin for pain for yrs and I needed something to help with pain that wasn't a drug and I think I have found it . Thank you Kratora.."


Verified
5/5

2024-01-22

Prompt delivery. High quality

"Only site I’ll ever buy from"

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Rep reply posted 2024-01-24
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for taking the time to rate us, it means a lot to us!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-01-17

LIFE CHANGING

"Kratom in general has changed my life for the better in so many ways. Kratora is the best on every level. The site is easy and informative - delivery is CRAZY fast - communication via e mail is fabulous - and the Kratom is wonderful!!! My favorite is White Borneo powder - my partner loves the capsules . You will not be disappointed on any level by this company!!"

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Rep reply posted 2024-01-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to post this amazing review! We always strive to give the best service and product to our customers. We are thrilled to know that we have met your expectations. Looking forward to serving you again!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
1/5

2024-01-07

The taste was unbearable

"I've had hirsuta before but this kind is disgusting. The taste is unbearable and caused me to vomit."

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Rep reply posted 2024-01-08
A rep from Kratora, manuelakratora, has responded:

“We are sorry to hear that our product is not what you expected. At Kratora we are 100% committed to our customers' satisfaction. So, if you are not happy with your order, you can return it within 30 days of delivery for a full refund. For further information about our return policy, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
1/5

2024-01-06

No instructions how to use it

"I have 5 samples here with no clue concerning how to ingest it, or what the results or benefits are/will be. Nor is there ANY information whatsoever on the website -NOTHING. Since it's unlikely the vast majority of your customers are drug dealers, to recommend, say, 2 grams per serving, is ludicrous. You expect us to run out and buy a gram scale just to use this stuff? You couldn't suggest a quarter of a teaspoon, for example?

Since these aren't capsules, one can only assume the contents of a packet have to be mixed with a liquid and a little guidance would be much appreciated. And to add to the worst user-friendly experience I've ever had the misfortune to deal with, what do each of these varieties do? What kind of effects might we expect? No other Kratom website I've ever been on or purchased from, leaves the would-be buyer completely in the dark as to what each variety is "good for" and/or the kind of possible experience one might have?

I honestly cannot imagine how you stay in business. You'll certainly never get mine again.
"

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Verified
5/5

2024-01-05

Kratora is always excellent quality.

"Kratora is always excellent quality. The difference in quality to the cheaper brands I always used to buy is astounding. They ship quickly and I love the packaging that keeps the kratom fresh. Thank you for consistent good quality!"

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Verified
5/5

2023-12-18

Stellar service!

"I made a large order, and Kratora delivered and then some! I’m extremely happy with the service, and Kratora will remain my go-to merchant! Bravo!"

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Rep reply posted 2023-12-19
A rep from Kratora, CristinaKratora, has responded:

“Thank you for your feedback. We are happy to hear about your positive experience at Kratora!

Best regards,
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2023-12-16

Fast delivery

"My order always gets here fast and keeps my husband in less pain"


Rep reply posted 2023-12-18
A rep from Kratora, manuelakratora, has responded:

“Thank you for leaving this review!

Warm regards,
Manuela
Customer Service Representative at Kratora”