"Opened the contact and immediately inserted. The contact caused instant irritation and pain, tried the other eye and it did the same thing. The contact was completely unusable
"

"The web page advertised Air Optix at $10.49 per box after rebate, but then you tacked on "fees" that more than tripled the cost! It would have been over $35 per box after rebate! I'm not a big fan of a company that advertises an $85 rebate on four boxes, but then adds an extra $85 "fee" right before checkout. I had to buy different product that didn't have a rebate. I got a good price and I'm happy with my purchase, but I felt like the fee issue was really dishonest. When I emailed about it, they tried to explain that the fees help them provide better customer service. Most companies provide customer service without charging extra fees for it."

"Quick rx verification. Fast shipping. As described. Thanks"

"Contacts are so expensive. Luckily I came across Lens.Com and found my brand for almost half of what my local eye doctor charges. Delivery was quick too which was awesome. "

"One of my lenses had to be special ordered because it wasn't in stock, once my special order was received my order shipped very quickly... will order again I'm satisfied with lens. com!!"

"Mi orden llegó en el tiempo esperado"

"Everything was perfect … fast service and no issues "

"I WILL NEVER...REPEAT NEVER be purchasing from Lens.com again! Their scammy pricing is only the price one pays after doing a very dangerous and tedious cutting out of ALL UPCs thus literally RUINING the boxes that you store your un-used contacts in......ludicrous since they are the ones that sold me all the boxes. Sad they had to make this process even more then it was originally..I'm OUT now. THEY will never see another dime of my money! And I plan to keep rate rate rating so everyone is alerted of their LAME business tactics!"

"For my surprise after more than 7 years buying contact lenses, I’m not gonna received rebate in my last order. Now they said they change the rules, so I’m done!!!"

"I can see very clearly. They are a wee bit thin but seemingly hold up.
Thank you!
Alex"

"The best!! I really appreciate the process !! Thank you so much"

"My package came with a dried out contact. I attempted to contact support for a refund, and have not heard back. "

"Easy to reorder and quick shipping--I got my contacts in just a few days! "

"First time ordering contacts from Lens.com and it will be my go-to from now on. It was easy to order, they did all the prescript confirmation with my doc, and shipped fast despite my ordering at the very end of the year. It was also the best prices on the internet by a large margin and didn't have to deal with having to go through rebates. They even sent an email to make sure you got it because you know these days deliveries can go haywire. Very happy overall."

"Pretty much same complaint as everyone else. Rebates are a joke. Last rebate from an order took 6 months. Now it's taking longer. Order placed 6/23/22. Still haven't received the rebate so this is not a one off. Their service level excuse is a joke. I have received other rebates in a short period of time so there is no excuse for what's happening. Also, keep an eye on their fees section when you make a purchase. It's ridiculously high. When I asked for a breakdown of that cost, I was told they couldn't give it to me. That's a joke."