"Lens.com was easy to order from, friendly, had the best price and was super fast with their delivery. I got the lenses 3 days faster than my original delivery date!"
"The entire box was ripped contacts. When I contacted customer service they asked that I return them to get a refund but I had already threw them out. "
"I have not received any information pertaining to my mail in rebate that i am supposed to receive.
If I could please get some correspondence to that it would be gladly appreciated!
Thank you!"
" Their rebate money is scam, they always are able to find an excuse not to pay the rebate."
"All lenses arrived in good condition and were accurate, very fast shipping. The package arrived a few days before the estimated time."
"Contacts came in a quick amount of time"
"It was a simple process. Fast. Easy to understand. Timely delivery at a great price. Thank you!"
"This is my 2nd order very good fit and correction.
Fed Ex lost my first delivery and Lens.com reshipped a 2nd pair."
"Stay away from this company, 6 month waiting for a rebate that probably will never come, no answers from customer service, too busy and overwhelm to complete rebate cards in the advertised 8 weeks.
Order placed 01/17/2022"
"After receiving a defective set of lenses, lens.com was quick to step in and replace those lenses at no extra charge to, for shipping nor returning the bad lenses. Awesome experience and customer service and care. Thank you. I HIGHLY RECOMMEND lens.com"
"You should only buy from this company if you don't want to get the rebate they are advertising. Over 5 months and it's been in the final stages supposedly of being mailed out. I wish I would have read all the other reviews of people never getting their rebate. This company advertises a rebate they will never give you. A total scam."
"Wanted to wait till I had used my second set of contact before writing a review. I bought a year supply. On my second set, great so far. I will be buying again. "
"Haven't received my rebate yet... Taking an awful long time. I haven't forgotten."
"I've been buying contacts from this company for several years, and they also have competitive pricing for the particular brand of contacts I use."
"Very easy ordering process and fast delivery."
"Order placed December 2021 and I am entitled to a $100 rebate. I followed up numerous times and they assure me it will be sent. 6 months later...no rebate. DO NOT ORDER FROM THEM. At the end of the day it is less aggravation to order from someplace else instead of feeling like you got ripped off.
"