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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-01-26

Nice

"Nice way of get u contacts "

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Verified
5/5

2022-01-26

Great Service and Fast Delivery

"Great service and fast delivery."

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Verified
3/5

2022-01-26

problems verifying prescription

"Despite having submitted by contact lens prescription, lens.com said that it didn't match my order. As a result, I had to call lens.com and wait on hold until I could reach a customer service rep to approve my order. Otherwise, my order would have been canceled despite having uploaded my prescription."

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Verified
5/5

2013-07-17

Great as always!

"Never had a bad experience! They always have my brand of contacts in stock, are quick to verify with the eye doctor, and fast to ship! I live in the same state as the warehouse, so I always get my order very quickly! I love Lens.com! "

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Verified
3/5

2022-01-26

Takes too long to get the rebate ordered.

"Good experience other than the rebate taking way too long to get. "

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Verified
5/5

2022-01-26

Great

"Good shipping frat contacts "

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Verified
1/5

2022-01-26

No rebate

"I never received my rebate code !
Horrible experience !
"

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Verified
5/5

2022-01-26

Great Contacts

"Fast shipping, great website"


Verified
5/5

2022-01-26

Quick and easy

"Extremely fast and a great price "


Verified
5/5

2022-01-25

thank you

"great service and quick shipping"

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Verified
5/5

2022-01-25

thank you

"thank you! very prompt service and delivery. however, still waiting to be able to print my rebate form 1 week after the delivery."

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Verified
5/5

2022-01-24

Great Experience!

"The order process was simple & my order arrived quickly! Couldn't be any easier!"

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Verified
5/5

2022-01-24

great service

"I never received my first box. Customer Service placed another order for me and sent it quickly. I received the second box as expected. Thanks for outstanding service."

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pcy
Verified
5/5

2022-01-24

"Quick and easy, best deal out there."


Verified
1/5

2022-01-23

Lack of transparency about rebate

"Lack of transparency about rebate when I placed my order. I was not aware that my order qualify for rebate at my initial order. More money was taken out from my credit card after I placed my order and I DID NOT APPROVE IT. This is stealing and being sneaky with customers money. I do not need a gift card for the rebate because that cannot pay back my credit card bill. I will not be ordering from here again... no respect for customers money."

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