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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
4/5

2022-01-20

Quick

"I received my correct order in 2 days. "


Verified
3/5

2022-01-20

Need to be able to update payment via website

"My FSA card was not charged by Lens.com as soon as I placed my order which was at the end of December. Since the card was charged days later, in the beginning of January, my 2021 card no longer worked and I was not able to edit payment via the website and spent almost an hour total between two calls to the customer service center. I could not update payment after all and was told I needed to cancel and repurchase. This was beyond inconvenient and I may just purchase contacts directly through my optometrist next time."

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Verified
4/5

2022-01-19

New

"Delivery was good. Would like to be able to talk to a person. Hope rebate is good, otherwise I’ll find new provider, as price is very competitive. "


Verified
5/5

2022-01-19

Easy!

"Hassle free, easy like 1, 2, 3."


Verified
5/5

2022-01-19

Great price & fast delivery

"So easy and the order, confirmation and shipping is done is a timely manner"

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Verified
5/5

2022-01-19

Contact lens reorder

"Quick and easy! Great service and price overall! "

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Verified
5/5

2022-01-19

Great service

"Great quality for a great price with quick shipping"

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Verified
5/5

2022-01-19

Product/Service

"Always pleasant, fast shipping, great products. Never disappointed"

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Verified
5/5

2022-01-19

Fast shipping

"Great and easy process. Easy to follow site"

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Verified
1/5

2022-01-19

Wrong prescription

"I sent a picture of my prescription from my optometrist, and I got the wrong prescription on my left lens!"

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Verified
5/5

2022-01-17

On time

"On time lenses. Arrived perfect Thank you!"

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Verified
5/5

2022-01-16

Greats contacts!

"Love my bioinfinity lens! Comfortable to sleep in and to wear!"

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Verified
5/5

2022-01-16

Fast shipping

"Great service, convenient"

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Verified
5/5

2022-01-15

Great price! Fast shipping!

"Easy to order, fast delivery, great price for an expensive lens! "


Verified
5/5

2022-01-15

Great experience

"Fast service and great prices "

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