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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-01-12

Always the best

"Always easy. Always efficient. Always the best price."

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Verified
5/5

2022-01-12

Great Product and Great Service

"Perfect product and fast shipping!! "

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Verified
5/5

2022-01-12

I got what I ordered

"They got me my contacts quickly. Now I'm waiting to print my rebate. I have to wait 5-6 days."

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Verified
5/5

2022-01-11

So good!

"I ordered a year supply, as I usually do. This time there was a twist. The contacts were delivered by FedEx(who didn’t knock or ring our bell) and shortly after were stolen off our front porch. I was devastated! I needed contacts but also losing the money for a year’s supply of contacts would not have been good for our family budget. I called Lens.com to see if they could help. The lady I talked to was so sweet and told me not to worry, if I held on, she would send new contacts my way. We had a very nice chat while she reordered my contacts and added a “must receive a signature” before leaving the package! I received my contacts without any issue!! I wish I could remember her name!! She was super helpful and sweet! Thanks to her and Lens.com for taking the time to care and replacing my contacts! I will order again!"

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Verified
2/5

2022-01-08

Where is my rebate

"It’s been two weeks and I still can’t print my rebate form. Are you waiting for me to forget about the rebate?"

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Verified
5/5

2022-01-10

Great as Always

"I love ordering from Lens.com. It's fast and easy."

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Verified
5/5

2022-01-09

Saved Money

"My Eye doctor couldn't match the price"

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Verified
5/5

2022-01-09

Quick,easy and cheap

"I loved how easy it was to purchase and it it didn’t take long to deliver…loved this website and I’m going to purchase from here again "

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Verified
5/5

2022-01-08

Always a good experience with Lens.com

"Reasonable cost, easy ordering process, and fast shipping. You can't go wrong with Total 1 Dailies- they are so comfortable, you will forget they are in."

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Verified
5/5

2022-01-08

Fast Delivery

"My contact lenses came within days after I placed the order, and this was even during the busy holiday season!"


Verified
5/5

2022-01-08

Great

"Order process was easy and I got the contacts within 4 days of submitting my order."

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Verified
5/5

2022-01-08

Easy ordering, quick shipping

"The website is easy to navigate. Quick shipping! Knowledgeable and helpful staff. Great price!"

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Verified
5/5

2021-12-26

Fast service

"Excellent customer service "

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Verified
5/5

2022-01-07

Fast and affordable!

"My lenses came in faster than estimated. I will definitely order again. "

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Verified
4/5

2022-01-07

Why a rebate instead of a discount or transparent pricing?

"The advertised pricing is somewhat misleading. You only get that price after you apply for, and receive the rebate. However, you can't even fill out the rebate form until weeks after you place your order. I received my order yesterday and the option to view or print my rebate form is still unavailable. When will I be able to even apply for the rebate? And then how long will it take to actually receive the debit card? In this modern age, why is it necessary to print and mail a rebate application when a web form would be much more efficient. It seems that by delaying and obfuscating the rebate process, lens.com is deliberately making it difficult to get the pricing that they advertise. Now that I have paid full price for the product, I feel like I am at the mercy of the seller to receive the rebate (or not) at the time of their choosing. "

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