"Lens.com was easy to order from, friendly, had the best price and was super fast with their delivery. I got the lenses 3 days faster than my original delivery date!"
"I ordered for the first time and their prices couldn’t be beat. Great customer service, quick shipping, and quality products. Will buy again!"
"Good experience, Great price and delivery as promised"
“Thank you for taking the time to leave a review. We are happy to hear that you found great prices and fast delivery with lens.com! We look forward to doing business with you in the future. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely
”
"Contacts arrived about a week after I ordered them. Very good pricing! "
“We appreciate your review. We are happy to hear that you got excellent pricing with us! We strive to provide low prices, excellent customer service, and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"My order was shipped FedEx, horrible customer service, left me tag on door and had to speak to supervisor to have package left at their garage for pick up. If I re use Lens.com again will need different shipper. "
“We are so sorry to hear that. We would be more than happy to speak with you about your experience if you would like to give us a call at 1-800-536-7266. We appreciate your business at Lens.com and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
"Waited far too long for delivery. Received wrong prescription. Not sure if they will exchange."
“Anytime you receive the incorrect parameters or brand, please feel free to give us a call and we would be happy to help you with that! If you would like to speak to us, please give us a call at 1-800-536-7266. We appreciate your business and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
"I ordered my 1st time ever, spent $64.99 per box. I bought 2 boxes. This was in August, it’s now November and prices have jumped up to $91.99 per box. I got ahold of lens.com chat, she said “prices are subject to change”. That was it. Nothing else. I guess that’s the way they work. They get you in with a good offer at first then you are screwed.
I’m going elsewhere. That’s a ridiculous hike in price in just 3 months. "
“When looking into your account, we show the first order you received our introductory price and the second order was with the rebate pricing. We would be happy to place an order for you if you would, please give us a call at 1-800-536-7266. We appreciate your business and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
"Easy ordering. Fast delivery"
“Thank you so much for your review! We are happy to hear that it was easy ordering and fast delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Easiest online shopping ever! Wouldn’t buy my contacts anywhere else. "
“Thank you for taking the time to leaving a review. We try out hardest to make ordering hassle free! We look forward to your reorder. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"I was a little skeptical ordering from lens.con. The price was the lowest I could find so I questioned whether I would be receiving the original Acuvue lenses I wear. Not only did I receive the exact product I ordered, it came within days! I highly recommend lens.com. I’ll never order my contact lenses from my Dr’s office again. "
“Thank you for the review. We are so happy to hear that you found great pricing and fast shipping with us! We strive to provide low prices, excellent customer service, and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"My order never came I had to call days after my order should have been here they said they're sending another order overnight still took three days for the second order to come my daughter was practically blind for a week"
“Jamie,
I apologize for the issues you experienced on your order. I show that you contacted us stating the original package was not received and we did issue a reshipment with 2nd day delivery. The order shipped out on a Monday and was delivered on a Tuesday. Please let us know if there is anything else we can do to help. Thank you for choosing Lens.com, we appreciate your business.
Thank you,
Helen - Manager Lens.com”
"They shipped right away. "
“Thank you for the review. We try our hardest We strive to excellent customer service and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"It was very easy to order and arrived earlier than expected "
“Thank you for taking the time to leave this review. We are pleased to hear that you had great experience ordering with us! We look forward to future business with you. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"The shipment came and was accurate and on time. I will reorder in the future."
“We appreciate your review. We are happy to hear that you had quick delivery with your order! We look forward to future business with you! Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Easy to order, arrived quickly. Rebate easy to complete."
“Thank you for your feedback! It is great to hear you had a great experience when ordering from Lens.com. We appreciate the time you have taken to complete this survey.
We value you as a Lens.com customer!
Thank you
Erica
Supervisor Lens.com
”
"Always promo delivery and contacts are as they should be."
“Thank you for for your review. We do appreciate our customer's feedback and continue to make your experience effortless. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
A rep from Lens.com, LensSC, has responded:
“Thank you for taking the time to leave a review. We are so happy to hear that you had great customer service and quick shipping! We are looking forward for your reorder. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”