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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-08-02

Good

"Ware wie bestellt. Qualität gut. Gerne wieder"

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Verified
5/5

2022-08-02

Perfect

"Alles is perfect, bedankt "

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5/5

2022-08-01

Great staff member

"Jose handled my issue with a very professional attitude. The article had to be returned while it was a good article it did not meet my needs.
The company kept in touch with me many times.Giving me an update.
The refund was transferred to my account. Thank you Jose, Thank you Lightinbox.
"

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5/5

2022-08-01

Very pleased!

"Your costumer service member Camila seems very qualified & I actually enjoyed texting with her. She has fully answered all my questions and was absolutely kind to me! Also she always replied very fast.
5 out of 5 stars! :)
"


5/5

2022-07-30

Great service

"Contacted the company seeking an update on when the product I ordered might be shipped.

Nikita responded immediately and provided the info I was seeking.
I have previously bought product from Light In the box and they have been extremely helpful.
"

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5/5

2022-07-30

Sent shoes in a bag so they rubbed up against each other

"They sent me two sizes too small and confused how I'm supposed to get the right size they'll packing is not packing at all nothing to keep the shoes from damaging each other in a bag"

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5/5

2022-07-15

Great Customer Service

"My grandad bought some shorts from here, some shipped and could not fit so he wanted the size to change, he said to tell you that customer service shadae help him to change the size for all 7 of them, the order ship quickly and shadae inform us. The shorts fits him perfectly and he said to tell shadae thank you for your service"

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Verified
4/5

2022-07-30

Jolis articles

"J'ai acheté une jupe, il s'avère que la qualité est au rendez-vous, le tissu est épais et les coloris très beaux.
J'ai mis dans mon panier deux articles par contre les prix n'arrêtent pas de changer,c'est un peu bizarre, j'attends donc pour faire ma commande.
"

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5/5

2022-07-29

Brilliant fit

"Brilliant fit I'm 5ft 7 and brought a size small . Size guide was very accurate . Would recommend fast delivery times."

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4/5

2022-07-28

Excellent Customer Service

"The product wasn't what I expected...but the Customer Service agent, Silvia, was excellent and took care of my issues quickly and professionally."

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5/5

2022-07-28

Excellent

"I ordered a dress, unfortunately the size was smaller than in the size chart. I wanted to return the dress. I had the whole conversation with Javier. The collaboration was excellent. I received the money in 2 days. I recommend it with all confidence."

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5/5

2022-07-28

Exceptional customer service

"Amazing customer service, I had some fitting issues but thanks to “Vincent Truya” online representive, who took care of all my concerns within a single email. I will be shopping more from LighInTheBox for all my Suits & Tuxedos needs! "

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5/5

2022-07-28

Hilfeleistung

"Frau Camila hat mir schnell und effizient geholfen. Sehr freundlich und hilfsbereit. Das Problem wurde schnell gelöst. Sehr guter Kundenservice. Bravo!"

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Verified
5/5

2022-07-28

Fantastisch

"Jullie hebben prachtige kledij, prijskwaliteit zeer goed. Zeer vriendelijk, eerlijk, hulpvaardig "

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Verified
4/5

2022-07-28

Online Gadget Shop

"Recently bought a gadget from LightInTheBox, really a cool website with all good discounts and range of items"

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