"I lost 80 pounds and have purchased a whole new wardrobe, threw light in the box. At first, I was skeptical, and did not understand how to place the order correctly to get the roller perfect sizing. So it’s very important to read the reviews on merchandise before purchasing and selecting a size. And also, I love it, make sure you look at the size chart. So far I have made at least 20 purchases and have been very pleased with everything I’ve gotten so far thank you LightInTheBox. I get compliments on everything I wear. "

"I ordered a dress for my granddaughters birthday. It was too big and I couldn't afford to send it back but I was allowed to keep it and was fully refunded. I can't thank the gentleman enough as I can now afford to have it altered, so once again many thanks. L.Duck.
s"

"Vitalik responded to my request in less than a day and he immediately took care of an error I had made on ordering (2) of the same item. In addition I had a refund back on my card within 48 hours from my request. I was very happy with how fast I received a response."

"I needed help with an order. Coruncanius Was great helping me. "

"Bardzo dziękuję za bardzo owocną dla mnie współpracę z Waszym agentem p. Vitalik, który wykazał się bardzo dobrymi kompetencjami, w rozwiązywaniu mojego problemu, uprzejmością i bardzo mi pomógł.
Miałem tez z nim dobry i stały kontakt.
Jestem bardzo zadowolony ze współpracy z p. Vitalik i bardzo mu za to dziękuję. "

"Prompt reply and resolved issue instantly "

"Bin sehr zufrieden mit dem Kundenservice. Youssef vom Kundenservice hat mir sehr schnell geantwortet, war sehr höflich und hilfsbereit. "

"My customer service agent was Vitalik, I am more than pleased with my experience. I originally made an order. Wanted to add an item to that order the next day. I was given specific instructions on how to add items to my order and it was easy to pay the difference. Highly recommend and I will Def consider shopping with them in the future. "

"Very good company Thank you to Risanz"

"I received the wrong size item and asked for a refund. There was no questions ask or hassle. I would highly recommend this company.. Thanks again for the incredible customer service ..Larry"

"I was a bit nervous ordering from LightInTheBox not knowing if an item didn’t work would they truly take it back. When I reached out to customer service, Tatyana was amazing! Quickly responded and helped me. She was empowered to make decisions and handled my situation immediately. I will definitely shop there again! "

"Die Produkte sind sehr unterschiedlich in der Qualität, aber der Service und die Kommunikation ist tiptop."

"I never experienced more attentive, and helpful customer service than I now experience by LightInTheBox. Answers, and explanations are delivered promptly, and corrections, and adjustments on orders are taken care of seriously, and right away, without any problem. It really feels very good to know upfront that everything is going to be taken care of properly. I especially appreciate the communication with Monica, who responds to questions, and requests for corrections right away, in an exceptional friendly way. Thanks a lot, Monica, and everyone of LightInTheBox!!!"

"I am very pleased with the way Silvia handled my request for a refund, replying immediately and clearly to all my emails and addressing my concerns in a professional manner. She turned a somehow disappointing situation (the item didn't fit me) into a satisfactory outcome. Thank you and keep that excellent service up."

"Thank you Wafa for your amazing and prompt customer service, much appreciated."