"I ordered a suit from LITB and it didnt fit, so had to return. The process is somewhat difficult with taking photos of measurments etc and uploading to site but I was dealing with Javier who made the process easier. Got my refund after and Javier answerd all my emails and queries. "

"Excellent service provided by Wafa."

"I had some issues with returning an item, through several ticket responses I felt like I was going to lose out of pocket. but then was told they would issue a partial refund and was having issues getting in touch with someone again as there was not a phone number to contact anyone. Somehow, I came across to connect with a supervisor and from there I was issued the help I needed this person was very sympathetic and must have read all tickets/ responses had been going through with my ordeal. Just want to say my issue was resolved and am completely satisfied and am looking forward to purchasing from this website in the future. I want to thank Coruncanius for going the extra mile to help my situation. Grateful for the help in resolving the issue."

"I ask for a refund/return of merchandise. The service was very fast, professionnal and easy. Coroncanius help me with this and it is a very good service to costumers
Recommand it!"

"Gode vare til en god pris "

"I received a wrong order and corrective action was taken"

"Even when you have problem , they solve it "

"alles super gelaufen, schnelle Lieferung"

"My experience has been exvellent in most of my buys. However the import duty charged by DHL prior to delivery just nullifies the enter price advantage. Paying a duty of 6500 INR on a 13000 INR buy !!!! Does that make sense "

"Era la primera vez que compraba y aunque he tenido problema con una prenda, el asistente de atención al cliente Coruncanio, me
atendió de una forma muy cercana y amable. Me resolvió el problema enseguida ofreciéndome el reembolso de la prenda.
Estoy esperando el reembolso.
Muchas gracias y un saludo."

"Hello. I ordered a jumpsuit on your website weeks ago. When I received it, it was much smaller than how it was listed. Unfortunately, the return/exchange process was not great. First, I had to take photos and use a measuring tape to prove that it was smaller than listed. after doing that, I did receive word from someone from customer service, Coruncanius. She was extremely helpful and handled the problem right away! She was professional and kind. I finally received the item in a different size and it is great, all thanks to Coruncanius!"

"The Customer Service was AMAZING! (handled by RachealOnebunne)

The refund was handled in a very friendly, helpful and timely manner. Racheal resolved my request very professionally! I would come back to purchase something else for sure!"

"Thank you for the timely and professional support!"

"Thank you Coruncanius, for a good experience with you. You made everything easy for me. Thank you"

"Monica gave me prompt and courteous service in changing the color of the jacket that I ordered."