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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-11-02

Happy Customer

"Thank you for the understanding and support. Thank you for replying to my messages speedily. Thank you for the best possible outcome. I appreciate the service. Thank you Coruncanius!!!"

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5/5

2023-11-01

Issue resolved very satisfactorily

"Customer rep Youssef was very pleasant, courteous, and responsive. I had an issue with the way the coloring of a photo on a t- shirt came out. I was able to get a full refund. Given this, I’m willing to find another picture and try again. "

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5/5

2023-11-01

RETURN- GREAT SERVICE

"This was my first return with the company. After a few emails back and forth with different reps and starting to get discouraged, a helpful rep, Eleonora, jumped in and handled the issue immediately. Thank you. "

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5/5

2023-11-01

What a star

"The t-shirt I ordered from Light in the box did not suit me. A problem, not at all!
Camila is a customer service person for the company and she was fabulous. Highly efficient, and kindness itself, my problem was resolved within a couple of days, to my total satisfaction. Many, many thanks to Camila and to the company.
"

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5/5

2023-11-01

Dealt with Hugo and my issue was dealt with almost immediatley. Very friendly and accomodating.

"Very good experience. Will definitely be buying again from this site."

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4/5

2023-11-01

Great and helpful

"When purchasing my order for the first time, while I didn’t think it was coming and then I had the company reach out to me tell me that my package got messed up and that they were gonna do what they could to help me and get my package to me five days later or less I had my package so if you have any questions you just talk to them and they’re very helpful. Louis helped a lot "

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Verified
5/5

2023-11-01

Excellent deal

"everything was easy and smooth! Perfect performance!"

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Verified
5/5

2023-10-31

Amazingly well

"At first I was a believer.
Then I read the reviews on Trustpilot and became a doubter..
Then I got a package with my suit; tried it on and became a reborn believer again..

It looks amazing and it fits.
I had to alter the buttons on the vest in order to fit, but that's nothing.
The only thing I would like to have known, was information about the Custom fees and taxes for bringing it to Denmark.

Otherwise I will recommend Light in a Box by any means.

Kindest Regards
Jesper of Denmark
"

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Verified
5/5

2023-10-31

Client satisfaction at its best

"I am extremely happy with the level of service provided by the Client Service team. The suit delivered was not in the right size and colour and I had little hope to receive one back in the correct colour and size when I returned it. LightinTheBox exceeded my hopes: it was exchanged against another suit I preferred, size is fitting perfectly and I was granted a credit covering the cost of the returned suit. Congrats and many thanks again !"

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Verified
5/5

2023-10-31

So far so good

"Great experience. Products match. "

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Verified
5/5

2023-10-31

Jeans

"Ihr seid der knaller und immer wieder gerne"

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Verified
4/5

2023-10-31

Beautiful items in Many different styles

"Beautiful items in Many different styles. I was looking for kitchen and toilet faucets in vintage style for a 100year old house. Light in the box has Many variaations even in antique and vintage styles to choose from and matching accessories for toilet (hooks etc) Quality and lux looking items with reasonable Price. Fast delivery and good packing"

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5/5

2023-10-31

Coruncanius was very helpful

"The customer service from Coruncanius was exceptional - extremely polite, helpful and swift responses. Thank you!"

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5/5

2023-10-31

Now I can continue shopping in the store because I trust

"Thankful Korunkanius from support team for your help and service. I can recommend the store. Very grateful that you helped. I can continue shopping in the store because I trust"

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5/5

2023-10-31

all perfect !!!

"after sales service just perfect.
the advisor responds to you in less than 12 hours and finds a solution to everything.
no complaints.
I highly recommend this site.
Once again thank you.
Sincerely
"

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