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Product & services pricing
4.23/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.63/5
Customer service:
4.64/5
Return/Replacement policy:
4.69/5

Verified
5/5

2023-09-09

Light My World

"Great Promo enabled me to purchase this lovely light"

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Rep reply posted 2023-09-11
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-09-05

Perfecto!

"Love Sonneman, love the price."

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Rep reply posted 2023-09-07
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the feedback and we hope you visit us again!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-09-05

it's gonna light up my life

"i found exactly what I was looking for, I can't believe how easy and what a great sale!!!"


Rep reply posted 2023-09-05
A rep from Lightopia, Apyles, has responded:

“Hello,

Amazing feedback. Thank you so much for giving us 5 stars!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-09-04

Great Pri

"Lightopia is a Great place to find a very large variety of lighting at great prices.

"

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Rep reply posted 2023-09-05
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-09-03

Surprise surprise

"Patience is a virtue. I love this Lighting showroom. Fortunately, for me my project is in LA area so I get to see a ton of stuff in person or work with someone. But the sconces I just found were a pleasant surprise. Football and shopping for an interior designer is heaven and 1 cocktail to use my imagination a tad bit more. Happy lady. "


Rep reply posted 2023-09-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate your business and value your feedback.


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-30

Lightopia consistently has the best prices

"I've moved a couple of times in the past few years and quality lighting is very important to me. My experience has been that Lightopia not only offers the best prices, but also provides a much easier shopping experience to the likes of Lumens or even buying direct from the manufacturer. Why?
The website allows you to filter the abundant choices very easily using the 'advanced' filters.
Someone generally (although not always) responds to the chat function, and the someone is either a real human or very good a.i.
Someone generally answers the phone quickly if you need to call
The availability on the website seems to match the actual stock - I've ordered 5 identical ceiling fans from another online store and received a total of 4, one of which was actually different. Things like that are frustrating
"


Rep reply posted 2023-08-31
A rep from Lightopia, Apyles, has responded:

“Hello,

Amazing feedback. Thank you so much for giving us 5 stars!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-28

easy to navigate

"very efficient. like the online chat and the quick application for the trade program.
Nice selecitons.
"


Rep reply posted 2023-08-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate your business and value your feedback.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-25

Love yall

"Great selection on lighting. Great pricing!"

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Rep reply posted 2023-08-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Amazing feedback. Thank you so much for giving us 5 stars!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-27

"Loved. Found exactly Washington I wanted "


Rep reply posted 2023-08-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-26

easy purchase

"compared prices on other sites lightopia was as in expensive as others"

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Rep reply posted 2023-08-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for being our customer and leaving us a wonderful 5-star review.

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-25

Great customer service and easy checkout

"I spoke with the team and they answered all my questions with confidence. 10/10!"

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Rep reply posted 2023-08-25
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the positive feedback!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-24

I'll be back for more!

"Easy to shop. Easy to checkout. "

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Rep reply posted 2023-08-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the 5-star review!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
4/5

2023-08-23

In love with lighting

"The website was user friendly on the phone and the detailed specifications and images in the space were great!"


Rep reply posted 2023-08-23
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re grateful that you took the time to leave us a review.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-08-22

Great help from Customer Sertvice

"I needed to correct the shipping address but Lightopia could not do it since I had used PayPal. Instead she cancelled the order and gave me a coupon for 15% so I could reorder with the proper shipping address."


Rep reply posted 2023-08-22
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the 5-star review!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
4/5

2023-08-22

120

"Over easy online order. Hope I receive order soon"

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Rep reply posted 2023-08-22
A rep from Lightopia, Apyles, has responded:

“Hello,

Your item is made to order it has an estimated ship date of 10 days.




Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct