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Product & services pricing
4.23/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.63/5
Customer service:
4.64/5
Return/Replacement policy:
4.69/5

Verified
5/5

2023-08-18

awesome and prompt service

"Great product at a great price. Easy to deal with!!! "


Rep reply posted 2023-08-21
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the positive feedback!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-12

Great product

"Bought replacement glass lamp shades after many years. These were a quality product, perfect for our needs."

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Rep reply posted 2023-08-15
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for the 5-star review!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-12

Fabulous

"Beautiful and easily purchased items"

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Rep reply posted 2023-08-15
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for the great review!

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
4/5

2023-08-12

Lucky you! Catch the sales!

"Love the selection, the ease of navigating the website. I only wish the required bulbs appeared on the page with each light fixture. I can’t tell what’s required by looking at the bulb pages."

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Rep reply posted 2023-08-15
A rep from Lightopia, Apyles, has responded:

“Hello,

We would not be able to grow and develop without feedback like yours. I have passed this information to my merchandising team.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-07

The Drip

"Found both of the designer lights I was drooling over, with a little extra welcome discount "

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Rep reply posted 2023-08-07
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-07

Hard to find!

"Been searching all over for these shades! So excited to have found them and at a very reasonable price!"

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Rep reply posted 2023-08-07
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-06

BUYING THIS FAN WAS A BREEZE

"We knew exactly what we wanted, searched on Google for the best deal, went on the LIghtopia site. Finding it was easy, paying was easy. Can't wait to get it. Good retailer!"


Rep reply posted 2023-08-07
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-04

Very satisfied

"Great products. My purchase doesn't arrive for 2 months so my experience is based on purchasing experience."

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Rep reply posted 2023-08-07
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-08-04

Great Selection

"Looked all over the internet and locally…glad I found Lightopia! Massive product selection and the exact item we needed."

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Rep reply posted 2023-08-07
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for giving us 5 stars. You made our day!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-07-26

5* experience

"The customer service person Stephanie was very helpful and made the sale"

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Rep reply posted 2023-07-27
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for giving us 5 stars. You made our day!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-07-26

Great!

"Awesome fantastic rad awesome
"

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Rep reply posted 2023-07-26
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for leaving a 5-Stars review.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-07-22

Nice lights

"Very straightforward ordering experience and nice selection. "

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Rep reply posted 2023-07-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Amazing feedback. Thank you so much for giving us 5 stars!

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-07-22

love the light

"Easy to order and great selection"


Rep reply posted 2023-07-24
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Thanks for using Lightopia for your lighting needs!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”


Verified
5/5

2023-07-21

nice selection but average experience

"Nothing in particular drew me to the site besides the fixture that i wanted. I would like to see a way to view 'families' or 'collections'."

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Rep reply posted 2023-07-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks for the review!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2023-07-20

Excellent, Proactive Customer Service!

"Shelby, one of Lightopia's online account reps, saved the day by proactively calling me about a discontinued item I was desperately looking for after my order was canceled by the warehouse. I have purchased other items over the years from Lightopia and have always had a great experience with their customer service. Highly recommend!"

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Rep reply posted 2023-07-20
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you so much for your kind words!

Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”