"In checkout no option to ship faster"
"Easy to use. Found exactly what I was looking for"
“Hello,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"I found the Pelham Moon light advertised online for 365 with a link to your site. When I clicked on it the price jumped to 489. With the site wide discount the price was still higher than advertised. "
“Hello,
Thank you so much for the feedback! I have changed the pricing to reelect $365.00. You placed your order while teh sale was ending. I do not see where you ever reached out to us.
Sorry for any inconvenience.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"hope the lights are in for this house."
“Dear Tina:
We received notification from the manufacturer that the 2
Alecia's Tiers Bath bar
you ordered has been discontinued. Therefore we regrettably must cancel your order. You were not charged anything and the credit card authorization should be withdrawn shortly.
We apologize for this inconvenience and would be happy to help you find another item in this style or color that we hope you will like.
In addition, we would like to extend to you an extra 15% off any item you choose to replace the cancelled item, excluding items offered in our Clearance Outlet.
Code: WTW6133906VE
Again, please accept our apology and thank you for your understanding. If you have any questions or need assistance, please don't hesitate to contact us via phone, email or online chat.
Thank you,
Lightopia Customer Service
877.559.7516
hello@lightopia.com”
"Very good service on my last order. Very glad to see you are using sustainable packing materials."
“Hello,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Easy process - great value! great options."
“Hello,
Thank you so much for the great review!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Quickly found what I needed and received discount to apply at checkout "
“Hello,
Thank you so much for your great review and business! We really appreciate your feedback and are glad to hear you are satisfied with our service, your selection and delivery.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"Your prices are excellent and the website is very user friendly. I almost balked because the items I purchased are made in China but I worked thru this."
“Hello,
Wow! Thank you so much for the feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"I was looking at pendants online and put in a Google search which brought me to Lightopia. Not only were the pendants $200 apiece less, a promotion code brought the price down another $200+!! The website was super user-friendly! "
“Hello,
Thank you so much for your 5-star review! We really appreciate your feedback and business and are glad to hear you are satisfied with your purchase.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Hoping these will look great over the island."
“Hello,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Looked all over for the size and color and design. The website was very easy to use. Since I am building a house, i amsure I will be using this site again."
“Hello,
Thank you so much for your 5-star review! We really appreciate your feedback.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Large selection, modern styles, fast shipping! Love lightopia!"
“Hello,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Found what I was looking for at a good price. "
“Hello,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"It was a fast easy and less expensive experience! Thank you!"
“Hello,
Thank you so much for your business and feedback!
Thank you for your support and for choosing Lightopia to help tie your space together. Again, thank you for your review as we take our customer service and our reputation very seriously.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Great prices for quality products "
“Hello,
We’re glad to hear that you were satisfied with your experience.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
A rep from Lightopia, Apyles, has responded:
“Hello,
Thank you for your review. We do not have expediated shipping at Lightopia. I have reached out for an update and will email you status within 24 hours.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”