"Signed up for the 15% discount and did not receive"
"Site said sign up email for 15% and did not honor it. Said discount not available for thie items ordered"
“Hello,
I have discounted your order 15 percent for you.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"Love my lights! Thanks so much!
"
“Hello,
Wow! Thank you so much for the feedback! We are so happy that you enjoyed your experience with us!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"Lightopia had a hard to find item and it was quick and easy to order online. Shipping was free."
“Hello,
Thanks for your great review!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"I haven’t received the light yet."
"Wanted to buy the 4th generation bar for stitching and I got it!!!"
“Hello,
Thank you for the positive feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"good experience, right product"
“Hello,
We’re grateful that you took the time to leave us a review.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Great selection and website. Great prices. "
“Hello,
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"Great selection and prices. 5 star"
“Hello,
Wow! Thank you so much for the feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"Great experience will be back"
“Hello,
Thanks for the 5-star review!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"i signed up for email for b.s 15% off and it didnt work. "
“Hello,
I’m so sorry to hear that your code didn't work. I discounted your order by 15 percent and emailed you a new order confirmation.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"OUTSIDE PENDANT LIKE THAT WILL LOOK GREAT FOR MY HOUSE. "
“Hello,
Amazing feedback. Thank you so much for giving us 5 stars!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
"We purchased four modern tri blade ceiling fans for a beach house and were beyond pleased with the products and customer service. They are the quietest fans our experienced electricians ever installed. I'm telling everyone about my new go to lighting source, Lightopia! We need to replace a chandelier in our city townhome and found the perfect fit! Thanks again Lightopia!"
“Hello,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"LOOKING FORWARD TO ORDERING LIGHTING"
“Hello,
We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Just placed order. I hope the items are beautiful when they arrive. "
“Hello,
Thank you so much for taking the time to leave us a review. We hope that you love your new Lighting from Lightopia.
Thank you again for taking the time to leave us your thoughts. Have a great day!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”
A rep from Lightopia, Apyles, has responded:
“Hello,
I have reduced your order by 15 percent.
Sorry for any inconvenience.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”