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Product & services pricing
4.17/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.59/5
Customer service:
4.65/5
Return/Replacement policy:
4.65/5

Verified
5/5

2024-06-13

Easy peasy

"Competitive advantage on brands and pricing. "


Rep reply posted 2024-06-14
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com


Verified
5/5

2024-06-13

Great Light

"Simple tot check out and capture the new buyer discount "


Rep reply posted 2024-06-13
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-06-12

"Glad the light was on sale. You website is informative and easy to use."

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Rep reply posted 2024-06-13
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to leave us your 5-star review. It means a lot to our team, and we’d love to serve you again very soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-06-08

Lites

"No rhanks. I like multiple choice better. "

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Rep reply posted 2024-06-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate the great review and look forward to working with you again soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-06-07

Expensive but worth it!

"**** easy to use timeless lighting. Love it!"

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Rep reply posted 2024-06-10
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com


Verified
5/5

2024-06-04

I found the IT chandelier

"Holy Cow, I didn't expect to find such an ART piece and INVEST THIS much into it...BUT WE DID!!"


Rep reply posted 2024-06-05
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-06-04

Beautiful mirror lights for Primary Bath with reed details. Works beautifully in a modern, traditional or transitional setting. Recommend!!

"Very easy website to navigate"


Rep reply posted 2024-06-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-06-04

Great customer service post delivery

"De'borah was great and super helpful in a question I had regarding an order. I bought a large light fixture"

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Rep reply posted 2024-06-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to leave us your 5-star review. It means a lot to our team, and we’d love to serve you again soon!

Thank you for your support and for choosing Lightopia to help tie your space together. Again, thank you for your review, as we take our customer service and reputation very seriously.


Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-25

Thumbs up!

"Beautiful fixture & fast shipping! Thank you!"

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Rep reply posted 2024-05-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-31

Excellent selection and great customer service

"I am doing a remodel of my primary bedroom and bath and I could not be more pleased with the lighting I have purchased from Lightopia. I purchased 4 sconces, 2 wall sconces and one chandelier so far. The shipping was fast and everything arrived in excellent condition. I had also ordered two mirrors that I changed my mind on for design reasons, and the customer service rep that assisted me was patient, kind, and was able to get the order cancelled before shipping. I highly recommend Lightopia!"

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Rep reply posted 2024-06-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-30

Competitive prices, large selection of name brand products, knowledgeable product specialists

"This was my second purchase from Lightopia.com in 2 months. I chose Lightopia again because of the favorable experience that I had when I bought my first Aeratron ceiling fan. Lightopia has very competitive prices, a large selection of name brand products and an excellent product specialist staff, I was fortunate to have the same specialist for both purchases. Her name was Opal."

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Rep reply posted 2024-06-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback dramatically encourages us.

We look forward to serving you again!

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-28

Excellent customer service

"I ordered a light but changed my mind shortly after purchasing. I emailed customer service and they immediately responded that a cancellation request was being made, even on a holiday weekend! Very pleased!"

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Rep reply posted 2024-05-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-27

Luxury Lighting

"Lightopia have all the latest and greatest light fixtures. Perfect for a luxury home."

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Rep reply posted 2024-05-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks for the 5-star review. You made our day! We look forward to seeing you back real soon.



Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-24

Lowest Prices!

"Searched The Web and found the lowest price at Lightopia. Received free shipping to boot!!"

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Rep reply posted 2024-05-27
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”


Verified
5/5

2024-05-24

Awesome

"It was a great experience because it was the lowest price I found online"


Rep reply posted 2024-05-27
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks for the 5-star review, You made our day! We look forward to making your day again real soon.

Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”