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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
5/5

2018-12-26

Awesome!

"Great products and service!"

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Verified
1/5

2018-12-26

Late delivery

"Product was great but delivery was late and I was not able to use the gifts"

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Verified
5/5

2018-12-26

Love the products i got

"The logo was spot on and great quality"

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Verified
4/5

2018-12-26

Overall good experience

"Easy design and approval process, good turnaround time, happy with the quality for the price. Would like a cheaper shipping option for Alaska. "


Verified
2/5

2018-12-26

Took forever to receive my order

"I have dealt with this company in the past and they usually do a very good job. However, the last couple of orders have taken way too long to receive. Customer service is through e-mail only, which in my opinion is a real pain when I need to talk to someone. They promote so often and so much, that I'm sure they've experienced growth and sales, but they don't have the ability to get the work done timely. My advice to LogoUp: don't promote if you can't fulfill the orders you get from it!"

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Verified
1/5

2018-12-26

Poor quality!

"Very unhappy with our order. The baseball hats feel cheaply made and two of the hats even have the logo printed crooked. Would like a refund. "

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Verified
5/5

2018-12-26

Happy Camper

"LogoUp offered a deal that could not be surpassed during their cyber sale, and I was able to snag quality logo recycle totes to use as promo items and gifts for our organization. When one color was not in stock, there was quick and clear communication about the options to keep production moving and still provide the deal and quality I first ordered, and shipping was quick too. I will continue to order from LogoUp in the future!"

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Verified
5/5

2018-12-26

Great Experience

"Easy to work with. Much better than other online logo companies I’ve used in the past"


Verified
4/5

2018-12-26

Good Experience!

"Good quality, fair prices, easy set up. Nice experience "

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Verified
5/5

2018-12-25

Awesome!

"Ordered team hats for my Paranormal Society, very pleased with both turnaround and price! Quality is great!"

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Verified
1/5

2018-12-25

LogoUp ****

"cancelled our order 3 times"


Verified
2/5

2018-07-18

Quality Concerns Are Customers Responsiblity

"This was my 3rd order, that included hats. All of the hats in the order arrived in unacceptable condition.

The quality department said the problem might be solved by moisening the affected area. Rolling up a towel and stuffing it inside the hat, then using an iron to remove the bumpy uneven finish of the embroidered area.

If this is acceptable to you go for it! I showed my photos to another embroidery shop, they agreed they would stand behind their work and this wouldn't happen...
"

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Verified
2/5

2018-12-24

Screwed up the order again.

"QA ****. Never get your order correct."


Verified
4/5

2018-12-24

Great products

"We have ordered several times. two out of the three were very speedy and responsive one took a month before shipping after we finalized the designs. Overall we are happy with the service and quality of the product. "

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Verified
2/5

2018-12-24

Still haven’t gotten my order.

"Not sure why you’re asking for a review when I’m still waiting on my order. Order was placed 11/23"

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