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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
3/5

2018-12-29

Customer service needs help

"If they took the time to care and update their customers it would’ve been great "

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Verified
4/5

2018-12-29

Great product

"Love the product and price but wait time was longer than I hoped for"

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Verified
5/5

2018-12-29

Great service, great product!

"Ordering was easy. Customer service was very responsive. Everyone loved the products! "


Verified
2/5

2018-12-29

Not happy with the turn around

"Product is fine what should be expected sorry no pets on the back for getting the job right you're change to excel in earn extra points is in customer service and turn around time which you failed miserably"


Verified
1/5

2018-12-28

Avoid using this company

"If I could give no stars I would.
I wAited over a month to get two items and when I received
the fedex delivery it was for someone else.
I called customer service and after being put on hold for what seemed
like twenty minutes, I had to go over my issue with someone else.
They had no clue and there was no explanation of where my items where.
I would avoid this company all all costs.
"

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Verified
4/5

2018-12-28

Will order again

"The help chat was convenient. The order went smoothly, but the production took a while longer than the days it stated it would take (during holidays so totally acceptable). The products all looked good but I held the hat i received next to the same brand (yuopong 210 fitted) from another vendor and the bill was thinner and not as sturdy. "

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Verified
5/5

2018-12-28

New Customer

"The process was easy. Select a product, upload company logo, and approve placement. Got my product in 7-10 days. Placed a second order because the first order went smoothly and I was very pleased with the final product. I purchased hats and beanies.

I also had an issue with being charged a set up fee in which I did not need, b/c I had my own logo. I may have made the error myself with checking the wrong box, nonetheless, the correction was made with the staff, easy peasy. Great customer service!
"


Verified
5/5

2018-12-28

my review

"good experience
I was impressed with the ease of ordering and quality of product
"


Verified
5/5

2018-12-28

Awesome place and great products

"Highly pleased with products fast shipping!! Will absolutely re-order soon"

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Verified
5/5

2018-12-28

Great Job

"We've ordered from them several times and everything always looks great. I had to make a couple of changes to my order and Nichelle was very helpful. Thanks!"


Verified
1/5

2018-12-28

Empty promises

"Before you place an order please think about it this company is full of nothing but empty promises .. They do not stand by their products Even though they say they will they do not .. Had problems with my last order To get it straightened out they wanted me to do all the research and work for their mistake Please do not order from this company you have many other choices to take advantage of they treat their customers very badly with no respect Their customer service representatives are trained to give you the run around And I have a business to run with no time to do all of their research sending pictures phone calls I am already exhausted this will definitely be my last order I encourage you to shop around"

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Verified
5/5

2018-12-28

custom hat order was a huge success

"my hat order turned out very well, timing was a bit longer than I expected but worth the wait! "


Verified
3/5

2018-12-28

Font was changed from original art

"I did not pick it up when looking at the sample that was sent via email. But as soon as I held a shirt up close I could see the don't was changed from original art work. Also the order took an extremely long time to deliver. It was about a month. Quality of products is great but the transfer sheet is still attached to the back of all the logos. "


Verified
5/5

2018-12-27

Fantastic design work

"The team was excellent in using my logo, providing great black-line highlighting for blue shirts to make it stand out. FANTASTIC!!!! Thanks."


Verified
5/5

2018-12-27

Company Logo hats

"easy and quick order & delivery. Will order more."

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