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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
4/5

2018-08-14

Nice shirts

"They delivered. I made a mistake when I didn’t specify logo size. Easy to work with. My next order I will be sure to set the size. Thanks. "


Verified
5/5

2018-08-14

Shirts were great!

"We ended up buying five different colors of shirts and our logo looked great on all of them. Will reorder when we need again"

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Verified
3/5

2018-08-14

Very Slow

"It was a really long time receiving my items. I placed an order- they sent an email stating cc did not go through I immediately called like within 30 min of getting email and it still 2 weeks and I had not gotten a shipped email and I called and they said it had not shipped and that it would go out the same day. It didn’t go out same day was two days later.

I’ve done business with them for years but I would think it would take as long to complete order since my logo is on file and I am a repeat customer but the process is brutual. I wish they could speed up the printing process.
"

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Verified
1/5

2018-08-14

NOT EZ RETURNS

"I have had two separate instances where I have ordered Large and/ or XL and the Polos /coats are grossly oversized and improperly labeled. Logo UP advertises "EZ RETURNS" and refused to return or exchange my product. I offered to measure the shirts to show them they are not delivered as advertised. Be very aware, they are providing clothing that is VERY irregular and calling it their "standard". Will not be doing business again with LogoUp."

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Verified
4/5

2018-08-13

Good products, excessive shipping charge for small orders.

"Being a very small company (shirts for ONE person) makes it difficult to purchase enough quantity at a time to obtain free shipping and small orders are charged $20 USD to ship! I appreciate the often decent pricing but it would be nice to only pay what it costs to ship instead of the high minimum. I will very likely order again in the future but will again likely choke on the shipping if it stays the same. "

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Verified
5/5

2018-08-13

Quality product, although the colors were slightly off.

"Consultation was quick, turn-around was excellent. As good as any other big name in the business with a better selection than most and no limits on ordering. Can't beat 'em. Only complaint was that the product I received was certainly off in hue on all colors."

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Verified
3/5

2018-08-11

Decent

"Quality of the embroidery was great, however the quality of the big brand product was well below standards"

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Verified
5/5

2018-08-11

5 stars from Rapid Rate Mortgage. Low Credit OK!

"Will order again! Quality is great and the lowest prices around."


Verified
2/5

2018-08-10

Not a Good Fit

"Had some issues...they must have had trouble with the digitizing of our logo. Was not the size we sent (logo), and the stitching was way too big. The first proof had a white border instead of the black border on our design. Combined with the time all of this took, we had to go here locally."


Verified
5/5

2018-08-10

Great quality and service!

"I love all the shirts I received. Great quality. "


Verified
5/5

2018-08-10

LogoUp is our favorite vendor!

"These folks have delivered high quality goods, and high quality service each and every time we have ordered from them for the last 5 years. For example, this time when we ordered, one of the chosen shirts ended up being backordered, and we were offered another choice in its place for the same price. However, this other offered choice was not a style that our chef needed in that color. So, we suggested another shirt that fit her needs, and LogoUp was quick to say, "Yes," and get our order completed quickly and shipped directly. We appreciate everything about this company! "

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Verified
5/5

2018-08-09

Customer Service #1

"Really impressed with this company . Everyone I have talked to is great at understanding the customer's needs. Obviously, customer service is #1 with this company."

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Verified
5/5

2018-08-09

Quick and easy.

" Very simple process and we received our items in time as promised. Thank you!"


Verified
3/5

2018-08-09

Product very nice

"The product was very nice but I had two issues. First my order went to another customer and I got theirs. When the box arrived 2 weeks after it was originally shipped, the box was smashed, but the contents were okay. Secondly, the order was shorted by 1 jacket. It took them another 2 weeks to get it to me."

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Verified
4/5

2018-08-09

LogoUp comes through in a clutch!

"Although you will pay for rush orders, LogoUp will deliver! Only thing that wasn't correct with my order, was minor, some stitching wasn't as thick as I had asked for. But overall, great service, good quality!"