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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
4/5

2018-07-26

1st

"Shirts are nice logo colors are off so I need to correct"


Verified
1/5

2018-07-25

Dirty shirts

"They aent dirty greese stained shirts and one had sleeves 3x bigger than the size i requested"


Verified
1/5

2016-12-31

OverPromise

"Another Over Promise and Under-deliver company. I sent my uniform incorrectly (with logo placing in the wrong location) when trying to resolve the matter. Brandon, told me to take my business else where. This company seems like they are running on discount and promotions, and thats all the staff defaulted to when trying to address the matter. You wasted my time! I don't care about discount and promotion. Get it fix, sent the correction and we all move on! Happy business for another 10 -20 years. OMG.. I'm not one of your penny pinching account. "

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Verified
5/5

2018-07-25

LogoUp is highly recommended

"I am a restaurant owner and recently took the logo embroidery services of LogoUp. I am happy with the t-shirts with a logo on them. I highly recommend LogoUp to all who require high-quality apparel embroidery services."

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Verified
5/5

2018-07-24

Great quality shirts!!!

"I received professionally embroidered shirts. I loved how fast I received order and the fact that I didn't have a minimum made the experience that much more satisfying. I continue to place orders for a few shirts here and there and have recently ordered skull caps and some promo cups. Those arrived and looked just beautiful. Thank you LogoUp, I will continue to use your service and tell anyone that will listen to do the same. "

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Verified
5/5

2018-07-24

Great Company Gear

"Every few months I check out the LogoUp site to see whats new or to reorder shirts for my employees. We install tankless boilers and tankless water heaters so its not long before shirts need to be replaced to keep everyone looking good. I love that LogoUp has a great assortment of shirts my guys can wear to work, but also some really nice gear they like to wear when off the job.
Thanks

Jim Butcher
Blue Conservation
"


Verified
5/5

2018-07-24

Good experience

"Other than a pricing mixup at first, it was quickly resolved and the remaining experience was great. "


Verified
5/5

2018-06-28

LogoUp has exceptional services

"I have been their customer for years now. My company hires them for logo embroidery on various apparels. LogoUp has a team of experienced and mature individuals who understand the importance of these clothes for a company. I truly appreciate their products and customer support services."

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Verified
1/5

2018-07-23

Scam

"Changed prices on me. Refused to send logo example"

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Verified
2/5

2018-07-23

Still no response on our poor hat quality

"Weeks now we have not had a response

"


Verified
2/5

2018-07-22

Proofing

"I placed my order on June 22, I received a proof on June 28 after inquiring about it. There was an issue with how the logo looked so I sent back that part of the logo had dropped out. July 12 I finally received an updated proof. I only received a communication on July 9 because I had inquired about it. The lack of communication and the delays in receiving proofs were definitely under par. The shirts did ship a week after the approval on July 12. The polos look like the T in water is truncated. I work in the print business and understand that apparel would take longer, but the delay in proofs seem to have been what added to lag time in getting product. It shouldn’t take two weeks to get an updated proof and the initial proof was longer than the 2-3 business days that is stated when placing an order. These were prototypes and we will not be placing orders through this company going forward for our company shirts. "


Verified
5/5

2018-07-22

Always consistent

"We love using LogoUp. Their work is always great quality at an affordable price. "

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Verified
3/5

2018-07-22

Satisfied

"1. Logo was good
2. Cap was not sturdy enough
"

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Verified
4/5

2018-07-21

Items looked great, but a hiccup in design process

"I have ordered from LogoUp several times. The works always looks great and for someone who orders smaller quantities they are wonderful on price and quality items. This last time I had a change in a logo color on one item. The system said it would take 48 hours to get back with a new proof. 4 or five days went by and nothing. I emailed a few times with no response. It finally got resolved well over a week later. That has been the only issue I have ever had with LogoUp. Hopefully won't have that problem again."

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Verified
2/5

2018-07-21

Lack of communication

"Took a month to get my shirts. Lack of communication really did it for me."