ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
5/5

2018-05-18

GREAT!!!

"They are excellent! They were very friendly with helping with our issues "


Verified
5/5

2018-05-18

Excellent Product Quality

"I got some embroidered caps from LogoUp. During the delivery, the product quality was as I was expecting it to be. My class loved the caps. LogoUp is indeed an excellent company to hire for such services."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-05-16

Great Shirts

"Great shirts, only issue I had was with the sizing of the shirts. It was little hard to judge so some people got larger shirts than expected but they still look great non the less. We will definitely order more in the future! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-05-16

Tough 3-stars

"Experience overall was good. The only downfall was the timing and cost.
Turnaround from order to receiving our products (25 screen printed tshirts and 3 embroidered polo shirts) was 3-4 weeks.
Our cost for the above items was just over $500!!!! That is insane!!!! I kick myself for spending that, but what can I do. Stuck with the items.
Customer Service was good. Communication was good.
Quality of products looks great.
Not sure I will use again due to cost and slow turnaround time.
"


Verified
2/5

2018-05-15

Had to cancel my hat order

"I gave Logo up another chance after sending me the wrong embroidered design on hats a couple of years ago (they used an old one on file instead of the new one I provided with my order).

They will NOT provide you with the imprint area unless you practically beg them, saying things like "Our art department will make your design fit." I asked for one before submitting my art and they told me to send the design first and then someone from the art department could contact me. In short, if you're very brand-aware, and like to have control over how your logo or art will be reproduced on garments, this isn't your company.

I could see that they would be great for people who aren't graphic designers who just want to make some simple hats. If they remember to use the correct artwork, that is.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2018-05-15

Wrong product wrong logo

"They sent me the preview but it was the wrong company logo and the wrong product. Very unprofessional. Very disappointing. We used a local embroidery company who delivered spectacular results with a cheaper price. Will never attempt to use LogoUp again. "


Verified
4/5

2018-05-15

Gorgeous embroidery work but not the greatest fit

"Loved the logo but my shirts are loose on top and tight at the bottom. Maybe the larger sizes need a bit of fit and flare added to the shape... just a suggestion. I would have liked more choice in color options but the three I selected were very spot on."


Verified
5/5

2018-05-14

Awesome

"Everything was as expected"


Verified
5/5

2018-05-11

Great service, great product, on-time delivery

"What more can a customer ask for?"


Verified
5/5

2018-05-11

Great to Work With LogoUp Team

"It was great to work with LogoUp team. I have utilized their services three times in the last 12 months. The first two deals were to get my company logo placed on polos, while the last one (I have received the product last week) was to imprint a name on some hats. I like the way they finish a project with great customer support services. I am satisfied with their outcomes, and will also use their services in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-11

Perfect

"Perfect high stitch embroidery. Frequent insane specials. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-10

Highly recommended

"Four weeks ago, I contacted LogoUp people to get my club's logo on some t-shirts. Before this, I was doing business with a local company whose prices were very high and services were extremely slow. But I have a great replacement in the form of LogoUp. Their prices are genuine, and the services are quick. I really like their embroidered products. "

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-09

Great prices took longer then stated

"Order took over two weeks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-05-09

Pleased with my purchase

"Overall good experience. I was at times somewhat frustrated with products I was interested in be being available in either the size of color I was looking for but after some time searching around I was able to put and order together."


Verified
5/5

2018-05-07

Excellent Customer Service and Quality

"I ordered logo clothing for the first time. LogoUp helped me with the logo, helped me cut some cost out of the order and delivered my order very promptly. Great Job. I will use them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process