"Great Company to deal with. Customer service and bedding are A+. Called them about a problem with my mattress and I was helped by a very nice man and not told there was nothing they can do. From ordering to receiving my mattress this company is the best. I will be there customer for life. Great job Loom and Leaf! "

"Slow to find our account but quick to fix that problem...good return policy on only 3yr old mattress (replace it w new one for only 30% of ORIGINAL purchase price)...too bad it didn't last longer in the first place tho...hoping for better this time tho"

"Not much to tell yet; waiting on the bed.."

"Ordered by phone instead of online and customer rep (Camila) was extremely helpful and informative."

"Our new four bedroom home will soon have its own mattress. Over the last several years, guests halve commented on how comfortable their mattress was and how well they slept. Sales staff have been delightful and helpful to deal with. Unfortunately it may be 20 years until another purchase!"

"Website was clean and easy to follow along to pick the mattress and options to go with it, from the mattress protector, to the frame, etc. Very fair pricing, good warranty length, and free white-glove delivery service can never be overlooked. That's the making of a great reseller. Will likely add to the review of the product in time, as what drew me in to this particular memory foam mattress was usage of organic materials, excellent pricing, good American build quality, and fine selection of mattress sizes/options."

"We experienced a problem paying with PayPal...I made one phone call and got through right away. Fixed the payment issue right away and was very pleased. "

"At the ordering phase & all is well"

"After researching mattresses, I decided to shop with Loom and Leaf. My shopping experience was easy and completed in no time. There was always an associate available to chat with when I had questions. My questions were answered immediately letting me know I had made the right choice for my new mattress."

"Had a small problem with our mattress, lt was handle in a very professional and timely manner. Thank you so much loom and leaf for restoring our fath in customer services. You guys where fantastic."

"Fantastic customer service! My service rep guided me through all aspects of the purchase with information and no hard-sell. He assisted me with making choices, then took my order, then took two follow up phone calls from me to make changes to my order. He did so with a wonderful sense of humor and understanding. What a very nice mattress buying experience."

"They answered all questions and were very informative."

"is fantastic, excellent customer service!"

"Very impressed with the communication process so far. Very disappointed in your finance company with a 830+ beacon score I was denied financing, I always take advantage of 6 months same as cash when buying a large purchase and NEVER been Denied, any help would be greatly appreciated. Thank you, Brett Yeates"

"Great Job! Easy ordering and fast communication. "