"So far supremely satisfied"

"Always great service and an amazing product!!"

"The website was very easy to use, a representative was very easy to contact, and that representative gave me her direct phone number so I could reach her again (which I did). Great experience so far. I can’t wait for the mattress to arrive!"

"I've been on Loom and Leaf multiple times before I finally decided to purchase and each time the customer service chat person has been very prompt and informative in addressing my questions. I tried the mattress at Macy's and wife and I both liked it very much; so looking forward to enjoying this purchase for years to come. "

"From the time i ordered the Queen Relaxed firm, i received several emails updating me on the status of the delivery.
A local delivery service contacted me to schedule delivery, but they were not very flexible on date options. Either way , it worked out and they did well with the "white glove" deliver/setup.
So glad for this as it's too heavy for me to setup by myself!
Compared to my previous bed, this one was wonderful but I tend to sleep hot and have not noticed much cooling relief (unless i'm just not used to trying a foam mattress for the first time).
After 1.5 months I'm realizing i prefer a more firm option (also partial stomach sleeper), so looking at the Zenhaven as I like the more organic/Eco-friendly material option.
No one from Saatva has followed up with me since my purchase, but overall I've had a good experience."

"I didn't end up liking the bed but my wife did. I had told Loom & Leaf about by concerns with the bed and they extended my sleep trial. I gave it another month but just didn't work for me even though it did for my wife. Didn't want to go through the process of returning and buying another but Loam & Leaf did make the experience easy as it could be. "

"The professionalism and courtesy was excellent. I love the bed it’s the best thing I’ve ever slept on.l."

"As we explored the purchase of a new mattress, after 15 years with a Tempur-pedic , our conversation with your representative Ted was very helpful. We had many questions and reservations about shifting brands, but in the end were satisfied we were getting value and quality and making a good choice.

Pat Rowan, NY
,"

"Laura was very professional and pleasant when she took my order. She honored all the discount provided on this mattress and processed the order quickly and correctly "

"Nice. Can’t wait til it comes"

"After several weeks of researching mattress companies online I called a few to check out customer service . Saatva.. Loom and Leaf.. was excellent. Answered all my questions and Reassured me I could call back 24/7 if I had any other questions. I’m excited to receive my new mattress in a few weeks and look forward to sleeping well on my new loom and leaf. "

"This came as a surprise to me because I have a credit score in the high 700s. The reason given was “unable to verify your information.” What does this mean? I was hoping to be able to take the 6 months to pay with no interest. Fortunately, I used my American Express card which gives me the option to use their “plan it” program. It will me allow to pay over a minimum of 6 months with no interest. I was disappointed that I had to take that extra step. "

"Navigating the website was easy. The status emails are helpful and good customer service appears to be a priority."

"Samantha was very helpful in taking my order and explaining things."

"It was Great thanks very much "