"From the time on my order to the present day Loom & Leaf has kept me updated on the status of my purchase. A phone number, order # and email address are provided in the event of a need to contact the company."

"Everything was easy and seamless. "

"Simple to order online and got text confirmation quickly. Will update once mattress arrives."

"Saatva made it simple to purchase our new mattress. We had been comparing companies for months and finally decided on Saatva. There was always a person in line if I had questions. Descriptions and guiding questions helped us complete the purchase
Easily."

"I must have read almost EVERY review and / or every "so called" expert opinion on mattresses. I was torn between a traditional mattress or a foam mattress. I had numerous on-line chats and finally decided that I was going with a memory foam from Loom and Leaf. Between the great customer reviews and knowing that I can send it back, the only decision I need to make now is if I need a new duvet cover to make my bedroom transition complete!"

"Thus far my experience has been problem free. It was easy to understand what I needed for my back, and financing was a breeze. "

"It was Yesmin I ordered from , and was SO PLEASANT , that she made it enjoyable _
Thanks
Mims Lundgren"

"Excellent CS via chat and phone. I was debating between the foam mattress or the Saatva inner spring. "

"All the info we needed was right at our fingertips, all questions were answered right on the website. Very easy site to navigate."

"Excellent service from the first inquiry to the delivery and set up. This is an incredible mattress. Our king Loom & Leaf mattress was delivered today. Your delivery service was perfect. The men who delivered and set up for us were very professional, courteous and did a great job. They were in and out in no time.
Again, thank you. Will be referring your product to other and in fact, already have."

"I had a great experience ordering via the toll free number. The gentleman whom I spoke with was friendly and very responsive to my questions. Could not ask for a better experience.

M. Beattie
Salisbury, Md"

"I thought the Loom and Leaf site was easy to navigate to learn about their products. Also easy to set up purchase. "

"This is my third order for the relaxed firm mattress, so something must be right. The purchasing experience is smooth and the customer service is superb. The mattress is excellent, and extremely comfortable.

I would highly recommend Loom and Leaf to anyone. Indeed, I have recommended this site to my friends, and they, too, have purchased mattresses. "

"It will be difficult to find a competitor that stands behind their product the way Loom & Leaf does. Their outstanding customer service, their high quality materials, as well as their satisfaction guaranteed policies, raise the bar and set new standards for the industry. Thanks to all your team, specially Bill who provided exceptional service. "

"I called to place our order because I had questions about memory foam and a concerns we had based on previous reviews. Gloria was very patient, answered all our questions and never made us feel rushed or pressured to buy additional items. So far our experience has been great, hopefully the delivery, pillow, mattress topper and bed it’s self are just as fantastic. "