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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-26

"We ordered and received an excellent security system for a good price!"


Verified
5/5

2014-09-26

"best value ever staff very helpful when i purchase wrong DVR with my existing camera no problem with sending back and i reorder something better anyway. thanks again "


Verified
5/5

2014-09-26

"Excellent service, quality and delivery time!"


Verified
5/5

2014-09-25

"Have owned two camera systems from Lorex.First was zapped by lightning.Nothing but good service .Very satisfied with equipement."


Verified
2/5

2014-09-25

"Update: After this review Lorex Customer Service immediately contacted me and was able to resolve this issue to my complete satisfaction. Thank you Marshall & Lorex.

Set up is not plug and play, requires a little more knowledge than basic software skills. Have had multiple system shut downs, recording issues and 2 specific camera issues. I purchased a 12 camera bundle and added 2 swann NVR cameras and have been having quality and configuration issues.
"

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Product Returns/Refunds/Exchanges

Verified
5/5

2014-09-25

"Excellent product. 6 cameras, perfect picture and recording. Would be better if the DVR would transfer data files to Offsite (cloud). Please look into a software mod. Thanks. Carl"


Verified
5/5

2014-09-25

"Good system. Great customer service! Got a bad DVR (it happens) and they sent me out a new one quick. I received it two days after calling them! Definitely would recommend! You don't find this kind of customer service much anymore!"


Verified
4/5

2014-09-25

"still unable to see what my cameras' are seeing on my ipad2 and android smartphone. Tech support wasn't much help."


Verified
2/5

2014-09-25

"I purchase 2 of the same security system. The first system lasted about a year and a few month, as soon as I got the
second unit the first one stop working. So I don't know if
it was deactivated once I register the second one. That is
the reason I'm dissatisfied.
"


Verified
5/5

2014-09-25

"Very fast delivery, good product and unbetable warranty."


Verified
5/5

2014-09-25

"Purchased the Flir Digimerge DNR 200 from Lorex. Unit has work flawlessly is solidly constructed and HD image is superb."


Verified
1/5

2014-09-25

"Terrible product worked with customer service 6 or 7 times within 30-40 days of purchase and they refused to give me refund even though they guided me each time I call that I need to continue to replace and if next time I'm dissatisfied they would refund. I bought a baby monitor for $150 and it's junk never held a charge so couldn't take it off the charger which defeats the purpose of a baby monitor. Never recommend this company or purchase from them again "


Verified
2/5

2014-09-25

"Monitor stopped working in the second week"


Verified
5/5

2014-09-25

"Awesome unit. It is every thing I expected!"


Verified
4/5

2014-09-25

"It worked in the system, satisfied with it."