"I thought it was great. We were easily able to compare different sac to make our decision."
"great but survey is too long"
"Great experience all around. We are excited that we have a piece of furniture that meets all of our needs now and is adaptable enough to stay with us if we decide to move to a larger home. We are very happy with our decision."
"Everything good just do not like the waiting for product compared to other places where I get the item there a and then. Still waiting after a week and a half for my product. Kind of worried since I paid in cash."
"All the associates at the Shops at Nyack Mall were very nice and very helpfull. I would recommend anyone to that location."
"My experience was easy, fast and enjoyable. I also had a discount applied later as I saw a 20% discount and they did it hassle free. I really appreciated that."
"Fantastic. I love the shop and the salespeople are wonderful. It's very tempting to work in the store."
"I have owned a Pillowsac for almost 10 years, and it is the only piece of furniture that has not broken down on me. When you consider I have already spent upwards of $4000 on sectionals from discount stores that have all broken down or become horrible in the last 5 years, choosing a Sactional was a no-brainer."
"Lovesac is a great place to shop. To be fully immersed in the products from the start and being able to configure a sofa to your needs is amazing. My toddler loves going in the store so he can sit on the kids sactional and on the squattomans. The staff are very attentive and knowledgeable and make the whole shopping experience a joy."
"Overall it was a positive experience although I couldn't get financed"
"Very engaging website; history especially fun. Easy to navigate; great product photos. Animated graphics make understanding easy."
"Wonderful and I want to go back for future purchases!"
"We were treated with great attention and care. I look forward to shopping in your Menlo Park store in the future."
"I was very impressed with the product offerings and how easy it is to clean the materials. I thought that was something that made Lovesac.com stand out."
"Thought the store was great, products are spectacular. Shipping not so great. Purchased product on Aug 5th. Its now Aug 18th and should have had it a week ago. Now I'm being told I may not get it till the 22nd or 23rd Got told that the product was damaged during shipping and would be replaced. Thats great and all but now I've moved into a new place and have had to sleep and sit on the floor. And still dont know when it will arrive. Its an inconvenient enough of an experience that i may cancel my order, get my money back(paid cash) and go buy something elsewhere. Now i have to wait for the damaged product to return to the shipping location for the next one to be reshipped?????? Seriously????I feel your company should overnight the product to the delivery location in a case like this. A coupon of generous size would be appreciated to ensure that I would return to your store to make future purchases due to my inconvenience. "