"Paramus store staff are extremely courteous and helpful."

"Prices are commensurate with high end furniture, which is difficult to justify. Unlikely that I would buy a product unless there is a significant promotion. The product functionality is great, but the designs don't come across as high end as the prices would suggest."

"See multiple emails sent to customer service"

"Overall, my experience with the Houston Galleria Lovesac store was very positive. My lower ratings on the store itself are only because they are currently in a temporary location while the main location is being renovated. The sales associates are friendly and helpful and will generally do whatever they can to get you what you want."

"Dawn & Justin were delightful to work with! This was my first furniture purchase & I cannot thank this duo enough for making it memorable!!"

"The sales associate was very very helpful and explained the product and some of the sactionals and accessories to me.He also inform me about a promotion they were having and a discount I can use on my next purchase."

"Great! With the exception of my anchorus that has yet to be delivered which is preventing me from assembling my saction6fully."

"Absolutely perfect. No pushy sales people. Understanding, tactful, professional individuals. I couldn't be more happy with my experience!"

"It was a good experience! The employee was helpful and made good suggestions."

"Good general experience, friendly staff and they were very helpful with my inquiries"

"We will continue to buy lovesac products. We love them!"

"Good site layout on mobile, but price point severely high."

"Very helpful & informative staff. She was kind, and engaged!"

"I purchased this couch for a new home and did not have the keys yet when the delivery was scheduled. I called FedEx and requested every piece of the couch to be delivered the next day. Rather than insist upon a signature for this delivery, they left a $5,000 couch in 20+ boxes outside of my new home for anyone to steal! I was very disappointed in the shipping of this couch and even though I am happy with the couch itself I'm not sure I'd recommend this company to others."

"I am very unhappy with my recent purchased."