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Product & services pricing
3.47/5
Chance of future purchase:
3.73/5
Shipping & packaging:
3.99/5
Customer service:
3.73/5
Return/Replacement policy:
3.83/5

Verified
5/5

2024-05-13

Perfect! Thank you

"Easy and the gift looks beautiful! Had a lovely video from the recipient."

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Verified
4/5

2024-05-13

communication was great

"communication was great and fast service"


Verified
3/5

2024-05-13

Arrival Date

"Still waiting for the package to be delivered so I can’t speak to the quality of the product just yet. However, I bought this gift for my mom for Mother’s Day and selected and paid for the shipping option to have it arrive by mothers day Sunday. I then got a follow up email the next day asking me to pay more to have it arrive by Mother’s Day. I appreciate the email letting me know that it wouldn’t arrive but Mother’s Day but I guess I was a bit mislead by the website and I’m pretty sure I ended up paying extra for nothing. A bit bummed that this impacted the gift for my mom and the fact that I paid more for something to still arrive late…"

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Verified
1/5

2024-05-13

Late shipping

"Paid more for Mother’s Day delivery. Will now arrive late. Very sad."


Verified
1/5

2024-05-13

Shipping

"You guys never updated my shipping as I requested via email when you offered. Did not receive my item in time for Mother's Day. "

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Verified
5/5

2024-05-13

Lula's Delivered!

"I had a last minute Mother's Day order on Friday and chose overnight shipping to be delivered in time for Mother's Day. I inadvertently used my own shipping address. I could not find a cancel order button but filled out their contact us form about 2 minutes after the order went through. I didn't have hope for it to be updated in time. However, Saturday AM, the intended recipients were surprised and delighted at the BEAUTIFUL succulent arrangement. 5 Stars, Lulas. 5 stars. "

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Verified
5/5

2024-05-13

Excellent!!!

"Thank you so much for such beautiful deliveries! My mother and SIL both loved their Mother’s Day gifts! "

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Verified
5/5

2024-05-13

Perfect Mother's Day Gift

"I ordered the medium-sized succulents in a box for my Mom for Mother's Day. I received them the day before which is what I anticipated. I wanted to get her something that would last. Flowers are pretty but die too soon. She loved them. "

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Verified
2/5

2024-05-13

Overnight isn’t Overnight

"Can’t seem to get their act together with shipping. Website said to select overnight to get delivery by Mother’s Day 4 days before Mother’s Day. But it wasn’t delivered on Mother’s Day. No response from customer service when I asked for a refund on overnight shipping. "


Verified
5/5

2024-05-12

Great gift for difficult times

"Lula’s Garden has great service and their product is always lovely. I come to Lula’s for the perfect succulent garden to give to close friends who are experiencing loss. "

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Verified
5/5

2024-05-12

Mother's Day gift.

"She said it was lovely and was very happy."

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Verified
5/5

2024-05-12

Wife Loved It!

"It is a few days from blooming but the plant is extremely healthy looking with a ton of buds."

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Verified
5/5

2024-05-12

Plant

"Thank you for the quality and quickness of delivery. "

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Verified
5/5

2024-05-12

Beautiful gift for Mother’s Day!

"Very nice site, quick checkout
much appreciated
"


Verified
5/5

2024-05-12

So sturdy, clean and crisp looking

"I have had one of these plants for 3 years and it’s still going strong. The box is shockingly sturdy and looks good! Just bought as a gift for my mom for Mother’s Day. I mistakenly put the wrong shipping address in and immediately let them know and they immediately adjusted it!! "

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