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Product & services pricing
3.47/5
Chance of future purchase:
3.70/5
Shipping & packaging:
4.00/5
Customer service:
3.73/5
Return/Replacement policy:
3.86/5

Verified
5/5

2024-06-19

Excellent customer service!

"I purchased a Thank You gift for my cousin and the plant was detached from roots when it arrived. Lula’s immediately replied to an email about the plant’s condition and is sending a replacement plant. Will definitely shop here again!!"

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Verified
5/5

2024-06-18

Great service!

"I made a mistake on my shipping address and they took care of it asap! Great follow through and follow up! Easy to work with!"

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Verified
2/5

2024-06-17

Poor delivery

"Sad that my Father’s Day present won’t be there until Tuesday earliest. "

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Verified
5/5

2024-06-17

Excellent!

"Speedy shopping and great product!"


Verified
5/5

2024-06-16

Perfect gift, perfect process!

"I sent this to a friend in Arizona as a housewarming gift. It's absolutely beautiful and she loved it! I ordered it on a Thursday and it was delivered within 48 hours with regular shipping. I contemplated a bouquet of flowers but this was a much better gift for the price and the quality is fantastic!"

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Verified
5/5

2024-06-16

Excellent customer service

"Lula’s Garden offered a great option for my friend whose dad recently passed away. After realizing I made a mistake on the shipping address, I reached out to ask for the correction. The company responded right away and confirmed the fix. I received regular updates on my delivery status and it arrived in perfect condition. Thank you, Lula’s Garden!"

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Verified
5/5

2024-06-16

Awesome!

"Awesome! It was great. Arrived when expected and in perfect condition. "

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Verified
5/5

2024-06-14

Made someones day very special

"The container was a little damaged on one of the corners but the succulent was beautiful and colorful. Easy process to order and only took a few days for delivery. "

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Verified
5/5

2024-06-12

Positive experience

"My giftee was very impressed with the care given to each plant for shipment. I was impressed with the on time shipping that I paid a little extra for. "

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Verified
5/5

2024-06-10

Nice & easy shopping

"Easy to find all of the different gifs. Pictures gives good details of what's in the gift set. Easy to navigate around the site."

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Verified
5/5

2024-06-07

Absolutely wonderful

"This is the first time that I ordered anything from your company. It was a birthday gift for my friend who I’ve known since the seventh grade I wanted something special and I knew she had many succulents when I got the email from your company I thought this would be a perfect gift for her, I must say the plants were absolutely gorgeous. Unbelievable more than I could possibly imagine. I also got one of your orange vanilla candles for her and she was so pleased with it. I had it sent to her as I live in Southern California and she lives in Oregon. I had the most wonderful experience with your company, and I made this promise I will be back to buy more , it was very easy placing the order and it was delivered so quickly and in such wonderful shape I will tell all my friends about your company. Thank you for being there and doing a wonderful job and making two people very happy thank you again a forever customer.
Kathy Reichel
Santa, Maria, California
"

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Verified
5/5

2024-06-06

Great

"Good Experience doing this my first time."

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Verified
5/5

2024-06-06

Lovely gift!

"These gift sets, a succulent and a candle are so nice. I've sent a couple and they were very well received and enjoyed.
Thanks!
"


Verified
5/5

2024-06-05

Beautiful Birthday Gift!

"I gave a Birthday Jewel Garden and a Sweet Orange & Vanilla candle to a loved one … and she absolutely LOVED it. Oh, and it was delivered right on time :)"

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Verified
5/5

2024-06-04

Great all round

"Ordered my sister a moving in present from here. Everything went smoothly, arrived when it should and plants in great condition. Well received gift! Would use again."

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