"We are very impressed with the machine we purchased from MagicMicro. We bought a high end unit, and have had absolutely no problems. We will definitely shop MagicMicro when we are ready for future purchases."

"Somewhat Dissatisfied.

The Pricing and Features were more than competitive and the Website fairly robust and easy to use. Staff were friendly and responsive for the most part.
However when a hitch in production occured (no power supply in agreed upon wattage) they failed to communicate both the problem and a solution in a timely fashion. Only after 3 calls from me, over 2 days, was there an acknowledgement of the issue and a proposed solution. The delay resulting from this (3 days total) issue was probably unavoidable but the consternation and irritation certainly was.

Finally, after delivery and during setup, it bacame apparent that they failed to include a keyboard and mouse (part of the order). Rather than expedite those items via overnight or at least two day delivery, they shipped UPS ground which caused a further 5 day delay.

Would I do business with them again....probably but not without a thorough discussion with their sales department ahead of the order and some assurances of what was expected."

"This is the second time I use/purchase from MagicMicro and I am absolutely impressed and satisfied with the overall quality of product and the online shopping experience is great! ... I will continue to buy from MagicMicro..."

"Very pleased with the top notch service and how quick my customer PC build was done. Packing of the PC was top of the line and PC arrived with no issues or damages.

My PC is awesome and runs smoothly. LOVE IT! Highly recommend to all customers, especially ones that need custom built."

"This is the second computer i've purchased with them in the last three years. They build it very well and package it nicely. I noticed they tweaked the bios a bit too. Overall a very good experience.
*They do get very lazy when it comes to keeping you updated on your order, especially when it's 5-7 build days then shipping time. When you're waiting a few weeks for a pc, especially if your current computer is down, you'd like to know where the process is at."

"I have had a very good experience with MagicMicro. I ordered it on a Saturday. Monday morning via email I was notified of some incompatibilities in the hardware selections. They suggested the proper hardware for me and I received the unit on Saturday.

I set it up and installed my OS and was up and running by saturday evening. "

"Had the folks at MM build an i7 based on the specs that I requested. They helped tweak a few things and helped me eliminate a few unneeded items. The build, the pricing, delivery, and now operation of this box has been extraordinary. I cannot recommend them highly enough!"

"Amazing service. Good Folks to deal with including product value. "

"Would definitely recommend MagicMicro. Ordered a custom built PC roughly for the same price I could have purchased a barebones kit from some online store, but received excellent customer service & FREE tech support. Had a few component issues when I received the computer, but they were quick to help. When one issue couldn't be fixed by sending it back (component manufacturing failure) they replaced the parts. These guys are great. Max & Alan were on top of it! Thank you guys. Love the computer. Ordering 3 more computers come Christmas time! If you want to build your own system at a good price and great customer support, this is the place to go!"

"I really liked using the Magic Micro website to build my custom PC. Some sites try and throw too much information or are difficult to read and make since of all the options. Not the case with Magic Micro. Their interface was intuitive and easy to use and read. My machine was built, tested then shipped in a timely manner. When I received it, all I needed to do was install a hard drive and operating system. Opening up the inside of my machine, the assembly was very clean and professional. The wires were routed nicely and those not in use, were put out of site in an un-used bay. The only minor complaint I have is that the case I ordered has a USB 3 plug in the front and this was not connected to the motherboard, even though the motherboard does support it. The other two USB 2 plugs in the front were connected. Overall, I am satisfied with the service and professionalism of Magic Micro and would recommend this shop to others."

"I've used Magic Micro before and as far as customer satisfaction they are pretty good. They were prompt and fast on my emails I sent regarding my purchase. Overall I had a good experience with their work. However as for the shipment and when I receive my purchase is a bit on the slow side. Was told when I purchase my new computer it would be done in a week I think that means shipping time as well but not sure. They shipped it out to me on the 30th and now it's the 5th and still no sign of the computer yet. This is to no fault of Magic Micro of course since they did sent it out asap. FedEx which is the service they used is very slow not sure why since they are usually good about getting it to me before the date mention."

"Awesome! Fast delivery, Computer came just as i ordered! Great price! "

"I am extremely satisfied with my purchase. Support and salles staff were excellent.
The order arrived on time, was packed very well, and included all parts and accessoried I ordered. (Also included all additional cables, software discs, and documentation).
The pc was professional built to my specifications, and configured properly. In short, there were no surprises.

I would not hesitate to order from them in the future. "

"really good. easy to find things on website. fast shipping. really happy about it."

"My first experience with you was good. The original ordering went well with fast delivery from FedEx except I left out a DVD player. Round 2, you sent me a DVD but (here's the BIG problem) you sent it UPS. Please, please never use UPS for residential delivery, they really SUCK!! There's no excuse for them to take a week to deliver this DVD. Below, I say "very good" for Shipping Process but that excludes crappy UPS."