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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-07-11

"Received July 10 - I call that very fast.

I bought a high end bare bones system configured "my way" (many drives, extra fans and memory, big cpu cooler, memory card reader, premium video card total: $700). There were no surprises, omissions, or substitutions, save for one usb internal cable that worked loose in shipping. Excellent internal construction - no screws left out of mainboard or disk drives. Had it up and happily running Win XP / SP3 in about three hours from unpack time. Terrific vendor.
"

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Verified
5/5

2008-03-19

"Magic Micro is the best online PC retailer I have ever worked with. I used to be a die-hard Dell user purchasing tens of thousands of dollars in Dell PC's over the past several years. I was turned off of Dell because of their high price and poor customer service. Magic Micro is my answer to this problem! Not only is their price the best I could find (and I did a great deal of research on this), they also offer a 3-year warranty, which blows away the other competition. It has been about a year since I purchased my first PC from them, and the customer service has been outstanding and above and beyond what I expected. They have always had a live technician available to talk me through any issues I had, and they were extremely knowledgeable - not the type that are in another country reading from a manual or a computer screen - these techs are the ones that build the computers so they know what they are talking about. From a management perspective, I have been able to work directly with Max who has been forthright, honest, and extremely helpful on all accounts. In summary, I highly recommend Magic Micro to everyone, not only because of the great price, but most importantly because of the excellent warranty and customer service that have and continue to provide! Dale Crowley - CEO Gryphondale Studios"

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Verified
5/5

2008-03-18

"Great product, good experience all around. New computer runs great! Customer service is excellent! Guys in tech support took the time to help me get set up and running. And best of all, I got to talk with someone actually here in the USA who spoke fluent English when I called! I would definitely recommend Magic Micro to my friends!"

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Verified
5/5

2008-02-28

"When i set up my new computer and after running it for 4 hours I shut it off. The next day it would not start, it seemed like the power supply died. I was very concerned about my problem. I called tech support and was very pleased with the service. They promptly sent me a new power supply. I am very pleased with the service and would not hesitate to purchase from them again. "

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Verified
5/5

2008-02-27

"Shipment was fast, and the product superb! I will be dealing with and refering all my friends to MagicMicro.com (I already have in many cases). As they have the cheapest prices but offer the quality you would expect for a price that would normally be two to three times higher!"

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Verified
5/5

2008-02-27

"I love the machine and you guys run a great business, It was fast and very easy and looks amazing. I have already told a few people about you guys that's how impressed i was. I will defiantly come back to you guys for all my computer needs. Keep up the good work A+++++ "

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Verified
5/5

2008-02-26

"I bought a computer. I liked the way I can configure my own computer. I choose this site because of that, and because the price was a good deal.
I received the computer on time, great timing, the order took a couple of days to be processed, but everything was perfect. I put the order Friday evening and I received the computer next Thursday.

The computer has exactly what i bought, and they sent me a video game that came with the video card even it was not listed in the options when i bought.

Great deal, in my experience everything was great.

Thanks!
"

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Verified
5/5

2008-02-26

"Your business is wonderful.your shipment was great.i'm very satified and happy about it.I'll be your long time customer.thank you so much"

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Verified
5/5

2008-02-26

"I was very satisfied with the ordering experience. I have used Magic Micro previously and continue to give them my highest recommendation to friends/family/co workers.

Thanks,

Mark
"

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Verified
5/5

2008-01-12

"There are plenty of bad reviews on this site for MagicMicro, but I have had a pleasurable experience with them. I purchased a bare bones systems at the end of last year and received it promptly as described. I have been using it for a week now with only one small problem: the onboard audio doesn't work, but the top panel audio does (I have an Asus M2N-E SLI mobo). I think it might be something with the device driver. At any rate, everything else works great. The computer is fast, quiet, and stays cool. I can play games, render video quickly, and all for a decent price. I am happy with my dealings with this company. They were prompt and professional and I would purchase from them again."

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Verified
5/5

2007-12-22

"Best pricing on computers. Also, finest customer support I have ever encountered! They answer the phones promptly, are very professional and knowledgeable.(especially Steve!) Dell pales in comparison. Thank You!!"

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Verified
4/5

2007-12-05

"Okay, so i bought my computer here before i read these reviews...most of which said they give you counterfeit video cards, but, luckily i did not order a video card from MM...i order an XFX GeForce 8600 GTS from Tiger Direct. Anyways, this is what i bought:

AMD Athlon 64 x2 6400+ (Dual Core) AM2 2048K Cache
Spire Kestrel-King II AMD 64 fan
ASUS M2N nForec 430, PCI-EX, DDR2, Sound, GB LAN
2GB (2x1GB) PC5300 DDR2 667 Dual Channel
320.0GB Hitachi/ IBM 7200rpm SATA2 UDMA 300 8m Cache
AC 97 3D Full Duplex sound card (onboard)
Ethernet network adapter (onboard)
APEVIA X-Plorer Black, Side Window, front USB,iEEE,Temp control
Okia 400W ATX Power Supply


I got all this for like $680, including shipping...which is a pretty nice price...

I was emailed by FedEx at around 12:30 PM and they said the computer was delivered to my house today, i am at school now and have a free block so i will check it out when i get home. I got this computer generally because my old one exploded and i needed a new one anyways, i was running an AMD Sempron 2200+ with 512 MB of RAM, which was crazy slow, i managed to salvage the CPU and Motherboard and case, and let my dad transfer his data onto it and fix it, it works now.... I am going to add another 1GB of RAM to the MM system once i get home. I still have to put all of my old drives in it, and the new video card, and copy my OS over to my new HD. I am going to use this system generally for gaming, so, i hope it works out. I must say the shipping time was a little slow, but they had to build the computer first, so i guess thats why. Once they started building the computer it only took them 2 hours to finish it and it shipped the same day. I have a Calculus portfolio problem to do so i dont know if i will able to do much with the computer, but the problem will probably only take me 15 mins. I will come back with an update on how the computer turned out.

Wish me luck!

Be back soon...


UPDATE:

Okay, so i got home and opened the box and everything looked in order and as advertised. I intened on putting in my old Hard drive with an OS and all my data on it, into the new computer but the computer did not like that. I tried making it a master and slaving it to the bigger drive, no luck. I think its because my old HD is an EIDE and the new on is a Serial ATA. The computer doesn't know how to slave one of those...or make it a master and recognize it, but thats ok. I'll just make my old HD an external USB drive and that'll be that. I installed XP Pro on the new HD. It went crazy fast, after it inspected the hardware i had XP up and running in less that 5 minutes. Everything was fine and it was very fast. But, however, when i play games after about 10-15 minutes i get a blue-screen error..i think its a problem with the RAM...when i do get the error i restart and everything is ok, I'll have to call MagicMicro and get some different RAM sticks. Overall it is a very nice and fast computer and is what i ordered. My two last small complaints with the computer other than the RAM is that the Front LCD Temperature Display wont turn on (it may be unplugged, i don't know, i'll have to check) and the way they consolidated the cables made it very hard for me to plug and unplug things. I really hope it is the RAM that is causing the blue0screen error, i bought this computer for games and i do not want it to crap out after every 15 minutEs of play.

I will come back later with a brief update on how the RAM replacement went, and if it was the problem...

Be back soon...

UPDATE:

So, i have not yet replaced my RAM...i have not gotten around to it, but playing games on this computer has been almost impossible. I cannot play for more than 15 minutes without the game either crashing, or me getting a blue-screen error. I don't know if its the RAM or something else. I think im going to buy an 8800 GT and see if my video card is the problem. If not, i plan to send the computer back to MM and ask them to diagnose the problem and fix it. Theres no point in having a good gaming computer, if you can only game on it for 15 minutes at a time.

Be back soon
"

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Verified
5/5

2007-10-20

"Ordered a complete system with top of the line processor, motherboard, sound card etc. In summary a kick butt computer. I was a bit worried after reading the reviews, but man seems that this company defies all odds. Same configuration would have cost me from Dell US$1900 (WITHOUT THE MONITOR). But from magic micro it was only US$ 1326.00 with a 22 inch KDS monitor. Can't say thanks enough. Excellent prices. Keepthe good work and I hope you take over in sales all these Dell, HP and all the others greedy sellers."

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Verified
5/5

2007-09-13

"I read the reviews here on accident after placing my order but not receiving it yet. So I was pretty nervous. When I received my system (8 days after the order) I opened it expecting to find something wrong. I was VERY pleasantly suprised. Everything was as it should be, every part was right, and every manual/cd was there. I was impressed in how well the computer was put together also. My new computer kicks major a## and their prices are simply unbeatable. I got an amd 64x2 6000+ with asus motherboard 2 sli video cards...for the same system at dell it would be almost triple the price. I urge anyone looking to do business with magic micro to do it, everyone was nice on the phone, and the system works great and looks nice......everything. The cpu is staying at about 35%, no overheating or any other problem. ****HIGHLY RECOMMENDED****"

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Verified
5/5

2007-07-23

"I made an order recently, before I read the reviews on this site.

I ordered an Intel System with the following items:

Case
Antec Sonata III Black Ultra Quiet Case front USB& iEEE + extra front fan
CPU
Intel Core 2 Duo E6600 2.4GHz, 1066FSB (Dual Core) 4096K
CPU FAN
Spire VertiCool II Socket 775 Intel EXTRA QUIET Vertical HeatPipe copper fan
Intel Motherboard
ASRock ConRoeXFire 945P (Core Duo), PCI Express (CrossFire),DDR2,LAN,iEEE
DDR2 Memory
4GB (4x1GB) PC5300 DDR2 667 Dual Channel
PCI-Express Video Card
ATI Radeon x1300 256MB PCI Express 16x dual head, TV Out
Hard Drive
320.0GB Maxtor/Seagate 7299rpm SATA2 UDMA 300 16m Cache
DVD Recorder
LG 18x DVD Recorder Dual Layer +R/RW –R/RW (black)
Floppy Drive
3.5” Floppy Disk (black)
Card Reader
12 in 1 Media Card Reader Combo (black)
Sound Card
AC 97 32 BIT Full Duplex Sound Card (on board)
Network Card
10/100 Network Card Adapter (on board)
Power Supply
PoWork Extra Quiet 600W ATX Power Supply SLI Ready
Keyboard
Black Microsoft Keyboard, 104 Key, PS/2
Mouse
Black Microsoft Optical Wheel Mouse, PS/2
Speakers
Black Multimedia amplified stereo speakers 180w

I have my own Monitor and Copy of Vista Ultimate.

This is my first purchase from Magic Micro, and
I really hope all goes well. If it does, they'll
have a life-long customer, and if not, they'll
lose one. Either way, I'm going to post every
detail here for you all to see, so you'll know
better what you're getting when you choose this
company.

I'm going to call today, the morning after I
placed my order to address concerns about cooling
and the 'Asian knock-off' video cards they seem
to use.

Wish me luck, this will be updated as I go.


UPDATE:

I did call them to address my concerns.
When I asked if I will get genuine products,
specifically the video card, the response was,
"I don't know what you're talking about."
I explained that I've read numerous reviews on
the company explaining how they sub in inferior
products hoping the customer won't notice. The
response then was,
"If we're out of stock on something, we will
substitute it with an upgrade, something superior
yet compatible. We never install parts that are
of a lesser quality than what was purchased."
I said, "Well okay then, I just need to make sure
that I will be receiving what I ordered, exactly.
And if not, I want to be notified of any changes.

They promised they would build the system with
the exact choices I made and have it out to me
in two days, three days max.

So next the next update will be what happens
after I receive the system and run it for a
couple of weeks. Wish me luck.

FINAL UPDATE:

Well, it's only been a few days, but that's long enough. I had a touch of trouble... I ordered a
second 120mm fan for my case, but they didn't put
one in there, instead they shiped a separate 80mm
fan. I had a touch of trouble getting things going
with Vista, but that's not Magic Micro's problem,
and Steve, the tech. guy, was great. He had a
120mm fan shipped right out to me and did all he
could to help me over the phone. I ended up solving
all of my problems on my own.
The video card is slightly suspect, for it does
not match any pictures that I can find, however
it reads as though it's sufficient. Other than
that, all went quite well. I'm super critical,
and I found little to complain about with this
company. I'm quite happy with the system and I'm
overall happy with the company.

The reviews here are not very good, but in my world
the word of mouth reviews are great for Magic Micro.
So I guess it's who you talk to. They took good
care of me, and they'll get plenty of future
business because of it. I would give them a
chance, no question.

Overall, I'd give them a 9 out of 10.
"

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