"Found parts, easy to order, to restore an air compressor I thought I was going to have to toss. Love this place and told all my friends!"
"Well so far it went fine. I'll update this once the parts arrive and I get them installed. We'll see how it goes from there. So far so good."
“This is just a cursory review telling how your experience was on our website. Thank you for the 5 stars! We'll do our best to process and ship your accurate order promptly.”
"was okay. p/n wasn't accompanied with good pic of product."
“We're adding new pictured to the site daily, as we know this helps customers confirm the correct parts are being ordered. There are thousands of SKUs we offer, so it's really only viable to upload photos of popular items. We're improving, though. Thank you for your order!”
"I was impressed with the help in finding an obsolete part."
“We try to offer hard-to-find parts or parts that the manufacturer has made obsolete, even. In some cases we can do this. It's always better to repair old equipment, and it feels good, right? Thank you for the 5 stars!”
"Very easy site to navigate and cross reference to make sure part will fit"
“We put a lot of work into the site and our pages to ensure accuracy. Thank you for the compliment and for the 5 star review!”
"Website was easy to navigate and selection and checkout went smooth."
“That's our goal! Thank you so much for choosing to order with MTR, we don't take it for granted. And, we appreciate the 5 star review!”
"the only issue I have is that you don't know for sure if the part will fit. so there is a good likely hood that I may have to return the part and then pay a restocking fee. I know that you are doing what you can with the information you have but it is still a huge risk on my part."
“As long as you searched by your model number, and ordered the parts we have listed on that model# page, the parts should certainly fit. There is always a chance of parts discrepancies, of course, as sometimes manufacturers change parts without our knowledge. But, if you found the parts you need under the page for the model number you have, the parts will fit. If you don't have a model# then the parts may not fit, obviously. Thank you for ordering with MTR!”
"They had the parts I needs and a nice web shopping store."
“We appreciate the compliment and your business! Have a wonderful Thanksgiving!”
"Great websight - easy shopping "
“Thank you for ordering with MTR, and for the 5 stars!”
"I looked many places and you were the only place to offer parts for my compressor. Thanks"
“We probably have the largest selection of air compressor parts out there, as we carry parts for dozens of brands. Thank you for finding us and for the excellent 5 star review!”
"it was very hard to maneuver thru the web site to find out how to order parts
beside there is no search button "
“We do have a search button. It's the large search box top-center on the website. You can click "enter" to search after you input your search term, or click the magnifying glass to search. We pride ourselves on how easy it is to navigate our website. Thank you for ordering with MTR!”
"Easy to use website. Getting the Kobalt parts I need"
“We do our best to make our site as fast, easy and uncluttered as possible, so you can get on with your life. Thank you for the 5 star review!”
"I have a VERY old and broken air compressor. Without this site and expert help, it would be in the trash. Now, it is an excellent working air compressor!"
“You have no idea how satisfied we are hearing this. Thank YOU! This is exactly our goal, because repairing old equipment feels good!”
"Your logo is dorky but your site is easy to use. You provide a valuable service."
“We think our logo is fun and unique. It's a spitting image of the founder/president. Thank you for the 5 stars!”
"Very user friendly site to use to order. Definitely got it bookmarked."
“And we do appreciate that! Every day we see what we can do to make the website easier to navigate, faster and simpler for our customers. I'm glad you had a great experience and thanks for the 5 stars!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank you so much for the great review! We appreciate you ordering with us and for spreading the word!”