"Good explanation and page layout helped me find the right production and the order was processed quickly and got to me in good time.
"
"I appreciate the easy process to order"
“We appreciate the compliment and the 5-star review! We have designed our site to make the ordering and check-out process a breeze!”
"It was easy to find the parts I needed for my air compressor"
“Our goal is to make locating parts as easy as possible! We designed our site to be as simple and intuitive as possible. We appreciate the compliment and the 5 stars!”
"Really easy to find and order part"
“We've put a lot of effort into our website to make it very easy and user-friendly. We're glad the effort paid off in your case! Thank you so much for the positive review as it means a lot!”
"A little hard to navigate through ordering process. Sign in gave no "forgot password" box. Finally went to add a member to get signed on. Now I have my account updated so all is good."
“We're glad to hear you were finally able to checkout but we apologize for any confusion or trouble you experienced doing so. Our goal is to make finding your parts and ordering them as painless and as fast as possible, and clearly we must identify and fix the problem you experienced because that is unacceptable. Thank you for your valuable feedback!”
"Easy to use menu system; availability of schematics for my compressor; fast check out."
“What's not to like about this review? We thank you so much for the compliments and for the 5 star review!”
"I really enjoy the detailed diagrams available for the parts I needed, as well as the extra instructions for modifications needed on upgrades to older models!"
“We appreciate the compliments and the 5 star review! We've really put a ton of work into our website to ensure there is as much detail and information as possible so you can make an informed purchase.”
"I've searched all over for the air filter replacement for my air compressor. So happy to find this site. "
“We're happy you found us as well! We carry parts for nearly every brand of air compressor out there, and it's what we know. Thank you so much for giving small business your business!”
"Easy to find the parts I needed"
“Our goal is to make life easy for you so you can get back to your life. We designed our site to be as simple and intuitive as possible. We appreciate the compliment and the 5 stars!”
"I've owned several other compressors over the years. I had one of these for over 15 years and it would still be working if I hadn't messed it up. Worth pay extra for something that works!"
“We agree! It's worth it to repair older equipment because in most cases, they don't make 'em like they used to. Plus, it feels good to repair equipment! We appreciate your positive feedback and we're glad we could supply your air compressor parts!”
"These questions are a little premature aren't they? It's annoying asking someone questions they don't know how to answer."
“This review is regarding your initial experience with our website and the ordering process. You also have the option to wait until after your transaction is complete to post a review. We hope you had a good experience on our site and ordering process. Thank you for the 5 stars!”
"Lets just say it went well"
“We're glad it went well! That's our goal.”
"Service seems as advertised"
“We want to excel in our service and go beyond, but I'm glad we met your expectations. Please feel free to reach out to us if you have any questions, issues or concerns and we appreciate your business so much!”
"Thank you so much. I was having a hard time locating this part through other vendors."
“We're so glad you found the part you needed with MTR. Thank you for giving us your business and don't hesitate to contact us for any questions or concerns!”
"Quality parts for hard to f"
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We appreciate the compliments and the 5 star review! We've really put a ton of work into our website to ensure there is as much detail as possible. Glad to hear you received the parts quickly as that is our goal with every order!”