"Part was easy to find thanks to website"
"Send wrong belt... maybe my fault !"
“If you have any problems with your order, please feel free to call us right away at 757-547-8665 and we will assist you in getting the correct item(s) to you, if it happens to be incorrect. Thank you for the 5 star review!”
"If you accepted Paypal, customers would not have to spend time entering name, address, and CC info. I would usually go to another site that does accept it to save time."
“We appreciate your feedback, it's certainly valuable to us. We do have a lot of customers request that we use PayPal. We are thinking about offering it because many customers demand it. There's a lot involved in using PayPal, however, so this will take time. We thank you for your comments and for your business!”
"I tried 5 months ago to find this part and nobody had it. This is the only place to have this piston seal now. "
“We always try to find those hard-to-find parts or parts that the manufacturers have discontinued. Thank you so much for finding MTR and for shopping with us...we appreciate the 5 star review!”
"The website made it easy to find the products that I was looking for. "
“We're glad you had a great experience shopping with MTR! Thank you so much for the business and for your 5 star review!”
"Looking for an item that was exactly what I was looking for. Great description of the item on the web site."
“Thank you for the 5 star review! We've taken a lot of strides to ensure we have accurate information that will help you find the right parts. Stay safe and thanks again!”
"Considering there are way over one hundred Craftsman air compressors shopping here was relatively easy. Once I got the right one all I had to do was hit checkout . All in all an easy experience. I will use this sit again. Thanks for your help. "
“Thank you VERY much for the compliments and for choosing to order your parts from a small business! We try to make it easy for our customers and I'm glad we succeeded, here.”
"The only way to move forward with my purchase was to agree to the free shipping and then have to go through the hassle of removing something I didn’t want in the first place? Lame."
“That's strange and shouldn't happen, so thank you for the valuable feedback. Our checkout should be working properly as we test it daily, but we will test this particular issue today to confirm all works as it should. Thanks again for your feedback as we greatly appreciate it!”
"I found this website by accident and so glad I did - My compressor just stopped holding pressure and when I tried to find out what was wrong I broke a part - Lucky they had everything I needed and now will buy from them from now on - great easy to use website. My friend said it's cheaper just to buy new but the cost of the tax on a new one I can fix my old one for so why not take a chance. If it works Ill be very happy."
“We absolutely agree...if you can fix the unit, why not? It feels good to repair equipment and that's one last thing that goes into the landfill. Thank you so much for the great review and for shopping with MTR!”
"Muy fácil y rápido resulto mi búsqueda de la pieza que necesito, se que no me quedarán mal y recibiré mi pedido"
“We appreciate your positive review and your business!”
"Have to jump through too many hoops to find what one is looking for. Nightmare setting up account. "
“We think it's incredibly simple to checkout on our site, and we've recently made it even easier. I'm not sure why you had trouble but we apologize if you did run into problems checking out. We appreciate your order and your feedback!”
"Great company with good prices. I will shop with them again."
“We hope to see you again, certainly! Thank you for choosing MTR to to business with, and for the 5 star review!”
"Easy to shop at Master Tool Repair"
“We have put hours and hours into making our site easy to navigate, find your parts and checkout. Thank you for the compliments!”
"Excellent site and parts lay out found what I needed fast and efficiently. Check out a breeze. I'm now smiling ear to ear.
Thank you."
“We appreciate your business more than you know, and we appreciate the 5 star review! We're glad we had what you needed, so you can repair your equipment and get back to work!”
"never a problem shopping on this site. Every time i need something they have it. I can always count on MASTER TOOL REPAIR "
“Thank you so much for the high compliments, and for coming back to MTR again and again! We appreciate you now more than ever.”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank you for the compliments and for the 5 stars! We appreciate you very much. We've put thousands of hours into the website to make it easy, fast and simple to find what you need. Stay safe!”