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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-05-14

"Will see when part gets here."

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Rep reply posted 2020-05-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“This review is just a cursory review relating your experience on our website. We will process and ship your order ASAP. If any parts are on backorder or delayed, we will notify you of this immediately. Thank you so much for giving MTR your business, and stay safe!”


Verified
5/5

2020-05-14

Burned up Compressor rebuild

"Only place that had parts I needed"

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Rep reply posted 2020-05-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your business very much, especially these days. Thank you for supporting small business and for the 5 star review!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-05-13

Sweeeeet

"Thanks for having the parts I needed. Was looking for a while with no luck. Gary"

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Verified
1/5

2020-05-12

"you site for log in and check out are a joke almost did not make a purchase I have many other parts to get you need to fix these problems"

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Rep reply posted 2020-05-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are sorry you had trouble ordering on our site. You can call 757-547-8665 to easily place a phone order as well. We test our checkout everyday and there are no current problems. In fact, we've made many updates to checkout make it even more intuitive and faster. Thank you for your valuable feedback!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-05-12

"Very easy to find parts. Good parts diagram."

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Verified
5/5

2020-05-12

Check va

"Pretty easy to follow directions. Jammed up the first time so reset and started over. Price was affordable. We’re hoping it arrives ok so we can get our compressor running again."

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Rep reply posted 2020-05-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We will do our best to get your order shipped ASAP. If there is any delay, we will notify you. Thank you so much for the 5 star review and for your business!”


Verified
5/5

2020-05-11

GET UR DONE

"ORDERING IS SIMPLE PRICES ARE GOOD LAST TIME I ORDERED SHIPPING WAS GOOD--NEED IT QUICK SO LETS GET TO IT I WILL BE WAITING THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU"

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Rep reply posted 2020-05-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank YOU! We appreciate your order and your positive review. We'll have your order processed ASAP and if there is any delay, we'll inform you by email. We appreciate the 5 stars!”


Verified
4/5

2020-05-11

"pretty simple! Im glad it was"

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Rep reply posted 2020-05-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We've worked very hard to make our website and checkout simple. Thank you for the compliment and for the business!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-05-11

first time buyer

"Part was much easier to locate than other sites without doing those senseless flips & dips. Sign in and ordering was seamless. My item is backordered and hope no problems arises. I'm confident all will be well."

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Verified
5/5

2020-05-10

Cheaper to repair than replace

"Great to find needed part"

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Rep reply posted 2020-05-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to hear you found it with us! Thank you for shopping with MTR, we appreciate you.”


Verified
5/5

2020-05-09

Parts is parts

"Will this my first order "

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Rep reply posted 2020-05-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you! Thank you for choosing MTR to order with, we hope you'll be back the next time you need to order compressor parts! Stay safe out there.”


Verified Master Tool Repair Shopper
Verified
5/5

2020-05-09

Excellent

"Very well known there's product "

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Verified Master Tool Repair Shopper
Verified
5/5

2020-05-09

Amazing Inventory!

"What a goldmine of parts, easily searched and comprehensible. "

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Verified
5/5

2020-05-08

Wrench Turner!!

"MTR is now added to my bookmarks. I work on so many different things I gotta have numerous suppliers for parts. I'm a Retired Maintenance Supervisor!!"

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Rep reply posted 2020-05-08
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you! Thank you for finding MTR and we hope to see you back here again! Please don't hesitate to contact us if you have any questions or comments.”


Verified
5/5

2020-05-07

Saved my compressor

"I am happy beyond words that i get to keep my 23 year old compressor going. I could have a new one for $50 more with a family members discount at Harbor Freight. I don't want new I want to keep this one going.
thank you
"

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Rep reply posted 2020-05-08
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That means a lot to us, as that's one last thing in the landfill and you can keep your old compressor running. Thank you so much for shopping with MTR! Safe say out there!”