"No issues. Liked being able to get an extra part for free shipping."
"Chaz provided excellent customer service helping me to find a compressor belt for an older model air compressor for my father. He provided phone numbers for me to call to identify the part number and even shared a video with me by email to help clarify the different types of belts available in order to match the type we needed. This type of customer service is both rare and refreshing! I would highly recommend this business to anyone in need of parts or services."
“Wow, thank you SO much for the fantastic review! We will be sure to pass your kudos along to Chaz. We really do think our service and product knowledge set us apart. Thank you once again and stay safe and sane out there!”
"Parts are easy to find and fairly priced."
“We do try to be competitive in parts pricing so that it's worth it for our customers to actually repair their units. Thank you so much for the 5 star review!”
"I needed to see another view of the part to verify I was ordering the correct item."
“We try our best to make sure we have clear photos of parts, and are always improving on this. Thank you for your suggestion and for ordering with MTR!”
"Positive experience. Just don"t like the high cost of shipping to Canada."
“I wish we could ship with a cheaper method to Canada, but the costs are what they are at this point. We hear you though, and we are always trying to negotiate better rates. Thank you for the 5 stars!”
"Would love to get the little screws that go with the intake & Exhaust plates"
"great parts when you need them"
"very good online experience "
"No problem, found part quickly"
“We're glad to hear it! Thank you so much for ordering with MTR and for the 5 star review!”
"First time buying we'll see how it goes "
“We'll do our best to process and ship your order ASAP! If there is any delay, we'll notify you. Thank you for the 5 stars!”
"it was the part i was looking for."
“And we're happy to hear that! Thank you so much for shopping with MTR.”
"Other web sites listed part I needed for less money but did not explain that the original pipe was no longer available. Also the revised pipe is stronger so should get several more years out of this compressor."
“We're glad we had what you needed! Thank you so much for the positive review and for your business!”
"Parts were easy to locate in your site. And showed up that I can buy as a kit. Thanks"
“You are certainly welcome! We sincerely appreciate your business, now more than ever.”
"I don’t know how good your prices are because I have not compared them but the website made the ordering very easy."
"Need part numbers with online part picture and description... otherwise great"
“We do try our best to include helpful information, descriptions and photos whenever possible. Sometimes this info can be difficult to obtain, but we know it's valuable to our customers and are continuing to improve in this area. Thank you so much for ordering with MTR!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank you for your positive review and comments! We appreciate your business during this difficult time, especially.”