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Verified
5/5

2021-09-27

Good experience, will order again

"Good price and delivered as promised. Had some damage problems but thanks to Ariel M, our complaint was easily resolved.
Excellent customer service from several staff members.
"

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Verified
5/5

2021-11-01

Fabuloso

"Reasonable and highly reccomended"


Verified
5/5

2021-09-13

reward points

"Zac did a great job getting my points added to my account."

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Verified
5/5

2021-10-20

Service

"Great sales experience. David Blalock was knowledgeable and helpful with choosing a mattress."


Verified
5/5

2021-10-19

Luxury mattress for the cost of mid-range

"Kyle assisted me with a Scratch & Dent purchase of a Harmony Lux mattress. He confirmed this meant NO structural defects just not pretty. I like ugly fruit. Tastes great but less expensive. US-mattress offers the best reviews and filters for all mattresses. This service is the best in the nation and helped me figure out which one would fit us best. Thank you"

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Verified
5/5

2021-10-16

Fruge

"Kyle was very helpful in answering all my questions and very willing to assist me in placing my order"

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Verified
5/5

2021-10-16

Lots of great help via Chat.

"Kyle was awesome answering all my questions and making suggestions. We had a couple of nice chat sessions and I ended up with a decision I feel great about."

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Verified
5/5

2021-10-16

Kyle was very helpful

"My second time buying from US-Mattress. Great price and great customer service. Kyle helped me make the right choice for my needs. "


Verified
5/5

2021-10-15

Sales personnel rock!

"Kyle helped me so much today. I knew what bed I wanted, but he was able to help me find a mattress that will make both myself and my husband very happy (and our two small dogs) :-) . Thanks again Kyle!"

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Verified
5/5

2021-10-13

Trustworthy customer service

"Kyle did a phenomenal job helping with discount that was posted on the website and helping walk me through several other questions I had during the ordering process. "


Verified
4/5

2021-10-12

Love the mattress

"The only problem I had was shipping. Expected the mattresse sooner. Everything else was outstanding. "

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Verified
5/5

2021-10-12

Fast and thorough

"The mattress was ready 4 weeks earlier than originally quoted. I had to reschedule delivery for a conflict on my end, it was quick and easy. The delivery guys arrived on the early end of the delivery window and had the old mattress out and the new one in, carefully done up the stairs, etc. in under 10 minutes. The mattress is also exactly what we had hoped for. We are very pleased and it is tough getting out of bed in the morning. Our favorite place these days."

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Verified
5/5

2021-10-11

GREAT company, perfect delivery!

"My new Stearns & Foster arrived on time and the 2 men who brought it up to my bedroom and installed it were kind, courteous and cleaned up all the wrapping when they left. Perfect!
Plus, I also received a promotional $200 VISA gift card the following week as a thank-you from USA Mattress.
My first time ordering a mattress online, and I was very pleased.
"

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Verified
5/5

2021-10-10

"Very easy process! I used the live chat to help! Kyle was very knowledgeable and helped with everything! We purchased online rather than at a store because the cost was more affordable!"

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Verified
4/5

2021-10-09

Love the mattress

"Ordering the mattress, paying for the mattress, sleeping on the mattress, their customer service are great. The company they used to deliver the mattress leaves a lot to be desired. In other words, US Mattress use a different delivery company. Frame was bent, box spring received a small hole. "

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