ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2020-05-01

Still waiting for the delivery 9 days later....

"Review is incomplete since I am still waiting for my delivery 9 days later....but we'll have to see after the purchase arrives what the results are."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-05-01

shipping procedure

"I was very disappointed when the Microcenter website told me that my order would SHIP in one week (?).
As it turned out, it was DELIVERED to my door in one week.
Much better than "promised" -
however, it would be nice if orders would SHIP next day, or second day, after ordering. Sometimes one needs supplies sooner than a week.
We are all getting accustomed to Amazon's faster shipping and Microcenter should be competitive.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-05-01

No communication

"Showing shipped for 4 days the only status I see on tracking label created. No one picks up the phone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-01

The item got here quicker than I expected.

"The item got here quicker than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-01

Delivery was days EARLY!

"Everything I ordered was in perfect shape and arrived more than a few days early."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-01

Piece of cake

"This is the second time Ive bought a laptop from Micro center. This laptop was for my son since school has gone from classroom to at home. I've since moved away from a physical location and ordered this one online. Found what i was looking for fast and easy. Shipped quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-05-01

Long delay

"Woundnt let curbside pick up for something in stock.shipping takes 2 weeks to go 5 miles"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2020-05-01

Excellent.

"Ordered everything by phone, picked up same day hassle-free. Pat Blocker went above and beyond to make sure my order was right."


Verified
2/5

2020-05-01

very slow delivery

"did not get my product. was to get it today when i ordered now it is monday the 4th"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-05-01

Order canceled by them!

"Ordered items, all in stock on the website. Oder was then cancelled 6 days later by them. Said ordered was not able to be filled.

Another order I placed online with instore pickup, all item in stock according to the website. Half of the order was canceled.

Very disappointed with how they conduct business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-05-01

Slow shipping and worse packing

"Item came in a box much too large for it with packing peanuts lightly drizzled on the bottom. The packing slip was crumpled and crushed in the box as well. The item doesn't seem damaged but I was shocked at the bad packing and shipping practices. As someone that did shipping fulfillment for a number of years, it is pretty clear MC hired temps or something during this pandemic and told them to just throw boxes out the door. Bad business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-01

Quality computer accessories!

"Just got a 27'' monitor delivered as promised by today and started using it. So far so good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-05-01

They cancelled our order.

"We ordered two monitors. Charge pending on the credit card. A week later, they cancel without notice. Terrible customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-04-30

Fast Delivery, great price!

"Fast delivery Great price! Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-30

Ordered a router

"Straight forward. Could have had more email correspondence, but it is also nice to not be bombarded with emails."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges