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Verified
2/5

2019-12-30

Where is my purchase

"Bought EST and thot they were sending me something . Unclear if purchase is an online download or they are sending me somethig. . No support. Very confusing "


Verified
5/5

2019-12-30

Great Speed and Delivered As-Promised

"Thank you. Easy to order and delivered as promised. Quick delivery."


Verified
2/5

2019-12-30

I have not received the purchase.

"It has been 11 days since I ordered and it still has not arrived. This is much too long. FedEx says it will be delivered tomorrow. We will see..."


Verified
1/5

2019-12-30

short sighted customer service

"As a 2019 business expense I needed to order 35 Oculus GO VR headsets. As Oculus listed Micro Center as a distributer, I ordered them via there online site. I received confirmation of the order on 12/17 and thought I was good to go. On 12/27, I received a cancellation email. When I called to inquire, they just said that they could not fulfill the order. Understanding it was during the holidays, I explained that I didn't need them all at once and did not expect them until Jan/Feb. My frustration is with the lack of effort to help with moving the order into 2020. Just saying no, without offering or trying to find a solution. I found much better customer service from Best Buy. They are actually working on a resolution and not succumming "no can do" as an customer service mantra."

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Verified
5/5

2019-12-30

Fast and Easy

"Fast and Easy This is my first experience and I will be back."

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Verified
5/5

2019-12-30

Best price

"This place has the best prices anywhere and fast shipping."

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Verified
5/5

2019-12-30

A good build for a 500 watt graphics card

"So, I got the powerspec power supply unit and started building my rig. It was tough to fill all those wires in a compact case like the rosewill scm-01. I should have gotten a bigger case, but I can work with it. So far, it turned on, the fan is running smoothly, but I am going to need a monitor in this day in this present time in order to read everything and install my drivers. But, the 550 watt powerspec psu works like a charm and fits nice in a tigh like space. I will say that I did not expect so many cables. But, who knows I work on another build with a better chassis this time that has the battery case at the bottom."

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Verified
3/5

2019-12-29

overall - technology problems

"delivery was good, product appears to be good, but getting USB cable to deliver power to various USB devices not so good. USB-C vs. USB 2.0 vs. USB 3.1 vs. ?? which one deliver power and which ones deliver data.. not clear through purchase process. Cannot blame on Micro Center."


Verified
4/5

2019-12-29

Timely.

"Delivery in timely fashion and in prime condition."

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Verified
5/5

2019-12-29

Easy procedure

"Renew the antivirus online, was simply and fast!"


Verified
1/5

2019-12-29

They Did NOT Deliver - Micro Center has Definitely Gone Down Hill

"I ordered 2 SSD drives on 12/19/2019. Today is 12/28/2019 and I still have not received them. Coupled with the fact that I am no longer able to use the Micro Center card online which basically renders it useless. Did ANYONE at Micro Center management think contact their customers BEFORE they turned the card off - after all we ARE the customer? I was sold a bill of goods at the Micro Center store where it was touted. "

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Verified
5/5

2019-12-28

Very nice!

"Had no trouble ordering on line what I wanted."

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Verified
3/5

2014-05-31

First time ordering from online store

"Though the ordering part was easy and efficient, the shipping was not. I really can't fault Micro Center for this, but using FedEx was a disaster. I paid for one day shipping, which took 4, the shipment tracked from VA (originator) to Newark NJ, to upstate PA, 150 miles to the west, then down to Tennessee, then finally to Salem, MA. I stopped using FedEx years ago due to their poor on time performance vs. other carriers."

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Verified
5/5

2019-12-28

ESET tech support

"Added a second computer to the service."


Verified
2/5

2019-12-28

Lack of Communication

"There was little communication from MicroCenter ( either verbal or nonverbal)-email was vague. Fed Ex has sent two different times for delivery- this is for my son a Veteran ( in treatment). He still has no received the item. I am very discouraged with this service and delivery ."