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Verified
3/5

2019-12-15

Eh

"Very difficult to contact "


Verified
2/5

2019-12-15

Painfully slow delivery.

"Ten days to deliver an in-stock memory card from Fairfax, VA to Pittsburgh, PA is ridiculous, imo."


Verified
1/5

2019-12-15

poor service

"sold a me a VR headset online that was supposed to be xmas gift. they canceled the order several days later saying no stock. now I can get it before xmas.

dishonest sales practices
"


Verified
4/5

2019-12-14

Renewing esat

"Was fine, no problems. The real test will come after the first of the year when I come in to buy a new computer and ask to have everything in my existing computer downloaded in to the new one along with Windows 10 which I will buy from you."


Verified
1/5

2019-12-14

Not great

"I ordered 2 Apple watches and they canceled my order within 2 days before they should come to my house.
MERRY CHRISTMAS.
"

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Verified
1/5

2019-12-11

Super Slow Delivery

"I bought the monitor on Cyber Monday, it’s been 2 weeks and still haven’t arrived yet, delayed and delayed, what is going on?!"

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Verified
1/5

2019-12-14

Micro Center cancelled the order

"The site indicated the product was in stock so I ordered it. 2 days later Micro Center cancelled the order due to 'product unavailability'!"


Verified
1/5

2019-12-14

Very unhappy experience

"I ordered something for my son for Christmas. When ordering, it showed available and should be shipped in a few days. Never heard anything until I called two days after it was supposed to ship. They didn’t help or know anything and I was told to check back the next day. A couple days later I received an emailed that my order was canceled due to the item being unavailable. Now, my son will not receive his big Christmas present because I can not find it now. Very poor customer service and false advertisement. "

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Verified
1/5

2019-12-14

Canceled my order and didn’t tell me

"Was excited I got a deal on an Xmas present I needed. Waited and never received a shipping notification. Spent an hour between phone calls, online chat, and finally got a message that they canceled my order without telling me. Will never buy anything here again. Now I’m hoping the gift makes it here in time for Christmas from another store. "


Verified
1/5

2019-12-14

They cancelled my order.

"Bought a Black Friday deal on an Apple Watch and a week later they cancelled my order. "


Verified
5/5

2019-12-14

Good product, received timely.

"Good product, received timely."

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Verified
4/5

2019-12-14

Would recommend and buy again

"Buying was simple, product came packaged very well. Would have added another star if not for slow shipping "

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Verified
3/5

2019-12-14

I want to like them, but the are so far behind, so clueless

"It's a local store, sometimes they have good advertised prices. But they are so clueless. I ordered a motherboard, on Tuesday 11/19/2019. It was supposed to ship on Friday 11/22. Which is stupid slow delay in shipping. But no it didn't ship. I had no estimated ship date. I checked the "status", it was in "routing". WTF is "routing"? I called the phone number on the website, which was the local store. They said they would connect me with online orders. No, back to the phone-hell menu. So, f them. I ordered from Amazon, for the same price, but free shipping. I ordered on Sunday night at 9:30pm, and the motherboard was on my door step at 7:30am the next morning, free shipping (less than 12 hours, from order to doorstep). Micro center eventually shipped, it arrived Friday 11/29 (10 days after I ordered it). So, I spent a couple of hours trying to find out how to return this thing. Eventually, found out I could return it to the store. One hour round trip drive, to return it. Then they sent me a "customer satisfaction" survey. It required a "reference number", that apparently you get if you buy in the store. So, since I have to reference number, I can't fill out the survey. They are clueless. "

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Verified
5/5

2019-12-14

Exactly as expected

"Came as promised. Packaged well."

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Verified
5/5

2019-12-14

Easy

"Easy to order on the computer"

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