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Return/Replacement policy:
0.00/5

Verified
3/5

2005-03-18

"Ordered a EZ-FlashII Cart from them. Finally got it in my hands yesterday. Yes, that's 2 1/2 months. Combination of foul-ups with FedEx, modchipman and me. But I finally got it. Haven't tried it out yet though. I would do business with them if I had no other choice."

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Verified
5/5

2005-03-17

"Service is great. Question about order answered fast. Will deal with again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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5/5

2005-03-15

"Excellent service, super fast shipping. Will definitely do busniess again with this store."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2005-03-13

"Delivery was fast and the product was in full working order when recieved. A+"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2005-03-11

"Fastest shipping I have ever seen. Cheapest price for the X3 Control Panel I have found for any authorized dealer on line.
Will definetly do business with again
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-04

"need some x2.6s in a pinch. ordered with standard next day shipping. arrived in flawless condition the next day. kfree is the man!

ps. he gives great hand jobs too ;)
"

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Is trustworthy
Is consumer focused

Verified
5/5

2005-03-04

"A++++++++++++++++++++++++++

great guys.....very helpful.

fast transaction and shipping...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
3/5

2005-03-01

"I preordered the DMS4 E.Z.I Pro. When I finally got it the package is missing the main modchip board, the test panel, and the test panel FFC cable. Posted the problem on their support site two days ago and still waiting for an answer."

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Verified
5/5

2005-03-01

"Ok overall excellent place to shop at i trust them more then those other places on the net had a small problem had to resend back my PS2 but they treated it wit excellent timing got everthing done in about 3 weeks Including transit time this is excellent considering i had to ship my ps2 twice. These guys were excellent tech support is none stop on Sat's Sun when ever you wanted you drop in they are there I dont see any better support thanks alot Kfree and Ps2modgod!! they are always on IRC waitin to help!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-28

"AWESOME seller to do business with. Not only do they have the best prices around with XBox mods but they are uber friendly with customers. I placed an order on the 14th and my item was sent out on the 15th. I received it two days later. I received the product extremely well packaged and everything worked great from the start. A pleasure to do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-27

"Really fast service and great prices. Will definately be making future purchases with MCM!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-25

"Quick and easy. I love these guys. Every time i order ther are no snags. Great quality and service time and time again. I buy from no one else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-02-25

"I ordered on a Wednesday evening, the package arrived one day early (Monday). The packaging was more than adequate for protecting the item I ordered. Upon installation, I found a possible problem with the product. MCM's live tech support was on hand to help out with no wait time. Before suggesting an RMA, I was given a few ideas for diagnosing the problem. Due to time constraints, it was two days before I was able to find the problem. The product they sent was 100% operational, but the device it connected to needed some simple repairs. A few minutes later, everything was working as it should.

Due to their helpful advice on this and other products, I'll be placing another order very soon. I'm certain that my order will arrive on time, and they can help with any problems I might have.

On Feb 28, I asked about an item they didn't have in their store. I was informed that they had it, and it would be in the store shortly. A few minutes later, it was there and I placed my second order. Once again, packaging was great and shipping was fast. They helped out with a minor install issue I had (user error lol), and now everything is working great.

Thanks again, MCM!
"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
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Is easy to do business with

Verified
4/5

2005-02-22

"well im still in the ordering process
but they are helping me through my clumsiness =D my only gripes is that the layout is kind of perplexing
i really enjoyed how modchip.ca has a simple easy
layout with everything on the page that makes contact them only in the most dire situations
here alot of stuff is left off and must be asked to an assistant
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Overall technical support

5/5

2005-02-20

"Bought several items off the site in the last two weeks. Have received items quickly and in good shape. There was one mistake on a shipped package but that was quickly corrected with the help of kfree. Will be using again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability