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Verified
2/5

2005-01-17

"Ordered a Premodded ps2 on 12/10/04, was emailed on 12/13 the status moved to pending. And it stayed there for over 2 weeks. I eventually checked online to see what was happening, i thought the package was left and someone stole it. But i found it wasnt shipped yet, with nothing on the front page saying there was problems getting consoles. Not till I click on a premodded ps2 if I were going to purchase another to I finally see that they are out of ps2 consoles with no eta on when they are getting more. I submitted i wished to cancel on 12/30/04, they finally canceled my order and refunded on 1-6-05 and the money was back in my checking a few days later.

Im very disapointed that they did not follow up with any customers that ordered a ps2 and were never notified that they ran out and there was no ETA. And the responce time when i submited i wanted to cancel took 5days(3business).
"

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Ease of ordering online
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Verified
5/5

2005-01-16

"I received my Xecuter 2.6CE soon after I ordered it and in good condition. No problems with ModChipMan so I will be back again."

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Verified
5/5

2005-01-15

"Super Fast Shipping. My X3ce installed with zero issues on a v1.0.. Will be buying more from here!"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2005-01-12

"Had a slight problem at ordering, got it fixed, super fast shipping, top of the line service. I left buying from SMT to come to these guys, and I am ticked I didn't discover MCM sooner.

These guys are the real deal.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-12

"This place is great i ordered my product and as said i received it right on time 3 days later. The product was in 100% working condition and was nicely packaged with bubble wrap and also a nice soft layer of foam or something. I love this site i just made another order as i type. he have links to installation, company and etc... I recommend this place all the way and happy shopping."

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2005-01-07

"I'm not going to be like the others on this site and give a half-assed rating because my product took a little long to arrive. Delays will happen with any business and they clearly state that the service "Have Modchipman Mod Your PS2" will take AT LEAST 2-3 weeks. I placed my order and paid on 11/30/04 and they received my PSTwo on 12/03/04. After logging a ticket or two asking about the status, they did reassure me that it had been received, but that they were very backed up, so the status was "pending" for quite awhile. Finally, on 12/30/04, I received a notice that it was processing and then another saying it was shipped on the same day. I received my unit back on 1/4/05 and it works like a charm. Played every backup I had with no issues. The only very small beef I would say I had was that the packing didn't seem too sturdy. I sent it to them with bubblewrap and secured very well and I got it back fairly loose with newspapers crumpled up in a box. Other than that, it was a top-notch job and I will recommend to all my friends. Two words, though.. "BE PATIENT!""

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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Verified
5/5

2005-01-06

"Modchipman did pretty good on my PS2 mod considering that I placed my order 5 Dec. They received my PS2 by 9 Dec. I got it back on 28 Dec. They removed the old Messiah Pro chip and installed a DMS4 Pro chip. It's been working great!!! Now I just need Toxic to upgrade their OS!!! Thanks!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-01-05

"Well MCM is the best in the business for xbox. I first purchased a xbit mod chip and it shipped fast and I even got it the next day after it shipped! Now i've ordered a 120 gig hd and it was shipped out and fed ex is going slow but I am waiting on the order tomarrow. I trust MCM and fedex that I'll get my order.

I give you guys a 10 a 10 a Mother F'in 10! (Varsity Blues)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-04

"Teh best place to buy modchips and related stuff, definatelly. Fast process and fast shipping."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
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Making decisions on their own
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Verified
5/5

2005-01-04

"Excelent service, ontime or early delivery. I've ordered from them three times and will be ordering again in the near future."

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Overall technical support
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Verified
5/5

2005-01-01

"Fastest shipping I've seen from a modchip reseller. Will buy from again. Modchip works perfect. Thank you ModChip Man!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
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5/5

2004-12-31

"Best site ever......................................................................................................................................................................"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-12-30

"Very Very Impressed, i ordered my modchip on the 28th, and it arrived on the 29th, wasnt supposed to be here til friday, and it came with pogo headers (didnt order thoses with it) will do business with again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-29

"Fast shipment, excellent service, and one of the best prices I could find"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Being trustworthy
N/A
Being easy to reach
Being knowledgeable
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Resolving problems
N/A
Making decisions on their own
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2004-12-28

"shipped the same day via fedex. Excelent comunication via email about order progres."

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Is easy to do business with
Is committed to quality products and services
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Is trustworthy